|
Technical Services Hotline:
6516-2736(called from outside NUS)
62736(called from IPphones in NUS)
SoC email address
is <userid>@comp.nus.edu.sg.
Type
of Service |
Location |
Operating
Hours |
Technical Services
Email: techsvc
|
COM1#01-06 |
Mon-Fri: 7:45am-6:30pm |
Mon-Fri: 8:30am-6:30pm
(From 23 Nov 2009 - 8 Jan 2010)
|
| Programming
Lab 1 - 5 |
COM1#Basement |
Mon-Fri: 8:00am-9:30pm |
Programming
Lab 6 |
COM1#01-20 |
Mon-Sun: 24 Hrs
|
| Workstation
Lab 1 - 5 |
I3 Level 3
(Heng Mui Keng Terrace)
|
Mon-Thu: 8:30am-6:00pm
Fri: 8:30am-5:30pm
Closed on Sats, Suns & Public Holidays |
Smartcard support |
COM1#01-06 |
During
operating hours, if you have any enquiries or comment/feedback, or to report any urgent system problems related to hardware or software, please:
-
approach Technical Services staff at the above location or call
the hotline;
-
send an email to techsvc or
-
approach other computer-facility support staff at here.
For
immediate help after operating hours, please call Technical Services Hotline. This call will be forwarded to the Duty Officer-in-charge of the day.
Technical Services Emergency Hotline: 6874-2736
This phone will only be setup for users to call in during an emergency, that is when the network is down.
Smartcard
Door Access for staff, students and non-SoC students
| Week |
Location |
Operating
Hours |
| All weeks |
AS6: Lvl 4 Main Doors |
Mon-Sun:
24-Hrs access control & enabled
|
| AS6: Lvl 5 Main Doors |
Mon-Fri: 7:00am-7:00pm
Doors unlocked, free access
Sats,
Suns & Public Holidays:
24-Hrs access control & enabled |
| COM1: Lvl 1 Main Doors |
|
S14/S15: Lvl 6 Main Doors |
If
you have any enquiries, you may send an e-mail to techsvc.
SmartCard
Lockouts
If
you are trapped in a room due to the failure of the smart card access:
- First,
try calling out for help;
- Next,
try to contact someone via e-mail or talk or broadcast(eg.wall)
or send a message to any support staff.
If
you are still trapped after 10 minutes, you can break the emergency
exit glass and push the button in order to get out.
Enquiries Page Maintained by: techsvc
Last Modified on: 12 November 2009 |
