|
SoC email address
is @comp.nus.edu.sg.
Type
of Service |
Location
|
Operating
Hours
|
| |
COM1#01-06 |
Mon - Fri: 7:45am
- 6:30pm |
| Programming
Lab 1 - 5 |
COM1 Basement |
Mon - Fri: 8:00am
- 9:30pm
|
Programming
Lab 6 |
COM1#01-20 |
Mon - Sun: 24 Hrs
|
Workstation
Lab |
SOC1#08-09 |
Mon-Thu: 8:30am - 6:00pm
Fri : 8:30am - 5:30pm
Closed on Sats, Suns & Public Holidays
|
| Personal
Computer Lab 1
(aka PC Lab 1) |
SOC1#08-17 |
| Personal
Computer Lab 2
(aka PC Lab 2) |
SOC1#08-15 |
Hotline:
6516-2736
During
office hours, if you have any enquiries or comment/feedback, or to report any urgent system problems related to hardware and
software. Please:
-
approach Technical Services staff at the above location or call
the hotline;
-
send an email to Services or
-
approach other computer-facility support staff at here.
For
immediate help after office hours, please call Technical Services Hotline at 6516-2736. This call will be forwarded to the Duty Officer-in-charge of the day.
Emergency Hotline (when network is down): 6874-2736
This phone will only be setup for user to call in during an emergency, that is when the network is down.
Smartcard
Location |
Operating Hours |
|
COM1#01-06
(via Technical Services) |
Mon-Thu: 8:30am - 6:00pm
Fri : 8:30am - 5:30pm
Closed on Sats, Suns & Public Holidays
|
Smartcard
Door Access
Location |
Operating
Hours |
|
S14/S15:main
doors of Lvl 6 |
Mon-Fri
(7:00am-7:00pm):
Doors unlocked & freely access
Sats,
Suns & Public Holidays:
Doors locked & access enabled
|
|
SoC1:Lvl
1,4,5,6 & 8 |
Week |
Location |
Operating Hours |
|
Week
(0 - 2) |
|
Mon-Fri (7:00am-9:00pm)
Doors unlocked & freely access
|
Workstation Lab
(SoC1/809) |
Mon-Fri (9:00am-5:30pm)
Doors unlocked & freely access |
| Other weeks |
Maindoors |
Mon-Fri (7:00am-7:00pm)
Doors unlocked & freely access
After which needs staff/student card to access |
| All weeks |
All other locations needs staff/student card to access |
If
you have any enquiries, you may send an e-mail to smartcardop.
SmartCard
Lockouts
If
you are trapped in a room due to the failure of the smart card access:
- First,
try calling out for help.
- Next,
try to contact someone via e-mail or talk or broadcast(eg.wall)
or send a message to any support staff.
If
you are still trapped after 10 minutes, you can break the emergency
exit glass and push the button in order to get out.
Enquiries
Page Maintained by: techsvc
Last Modified on: 01 August 2008
|
