Cheng Lian is an administrative support staff. She provides assistance to the Head of Department, Faculty Members and Visiting Professors.

Her job responsibilities :

Manage Calendar: plan and schedule appointments/meetings; followup; input data into electronic calendar for Department Head.

Travel arrangements: liaise with travel agent/finalise itinerary/seats reservation/e-tickets, local transport arrangements; meet visa formalities. Consolidate travel expenses for online submission to TRAC system.

HR/Recruitment/Appraisal process: assist the Head, Department Evaluation Committee (DEC) and Search Committee in HR processes; setup interviews with candidates/coordinate visit programme; compile dossiers/schedule DEC meetings/meeting with faculty members, input data/check appraisal forms and review returns.

Correspondences/communications: compose correspondences/emails; process hardcopy and softcopy mail; teamwork and communications with other offices to ensure smooth schedules and workings of the office; handle telephone calls; coordinate/disseminate seminar announcement; communicate information/circulars to department; scan/fax documents.

Record and compose minutes: department management meetings.

Plan and Organize Workshops: send out communication/arrange refreshments/venue/finalise participants list/supervise logistics during the event/followup on workshop materials after event.

Oversee Logistics: ensure research visitors and new faculty members logistics arrangements are in place.

Website maintenance: coordinate and execute website changes/improvements; create/update/upload/maintain biography webpages for faculty members.

Data collation: assist Curriculum Chair to collate/consolidate data.

Record keeping: storing, retrieving, and integrating information (softcopy & hardcopy documents).

Triennial Visiting Committee: organize VC visit; plan visit programme/setup meetings/oversee logistics and catering.

Personal Development/training: attend courses, sharpen skills, keep relevant.

IT knowledge: SAP, Web-based systems, MS Windows Vista, Mozilla Thunderbird, Macromedia dreamweaver 8, IE, Adobe Acrobat 8.