Overview
Many existing information systems theories
and practices are deeply rooted in North American culture
and strongly reflect North American values. However, people
from dissimilar cultures have different ways of doing business
and disparate values for guiding human behavior. Thus, scholars
and practitioners are now emphasizing the importance of assessing
the cross-cultural robustness of information systems theories
and practices. This project aims to add a cultural dimension
to information systems knowledge. With an increasingly globalized
environment, where people from different cultures work together
through information systems to solve business problems, such
research efforts are timely. Knowledge generated by this research
project will help scholars to understand limits of applicability
of existing information systems theories and help practitioners
to understand what information systems practices are useful
for what cultures.
Area of Focus
Assess how individualism-collectivism
may moderate impact of computer-mediated communication
on majority influence in electronic work groups.
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Assess how power distance and individualism-collectivism
may moderate impact of computer-mediated communication
on minority influence in electronic work groups.
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Examine how individualism-collectivism
may moderate the phenomenon of social performance in electronic
work groups.
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Investigate the moderating role of uncertainty
avoidance on the phenomenon of escalating commitment in
software projects.
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Investigate how cross-cultural work groups
may choose and use information systems to communicate,
make decisions, and accomplish tasks.
Sample
Publications
- Kankanhalli, A., B.C.Y. Tan,
K.K. Wei, and M.C. Holmes (2004), "Cross-cultural Differences and Information Systems
Developer Values", Decision Support Systems, 38(2),
183-195.
- Png, I.P.L., Tan, B.C.Y. and Wee,
K.L. "Dimensions of
National Culture and Corporate Adoption of IT Infrastructure," IEEE Transactions on Engineering
Management, 2001, Volume 48, Number 1, pp. 36-45.
- Keil, M., Tan, B.C.Y., Wei, K.K.,
Saarinen, T., Tuunainen, V. and Wassenaar, A. "A
Cross-Cultural Study on Escalation of Commitment
Behavior in Software Projects," MIS Quarterly, 2000, Volume 24,
Number 2, pp. 299-325.
- Tan, B.C.Y., Wei, K.K., Watson,
R.T., Clapper, D.L. and McLean, E.R. "Computer-Mediated
Communication and Majority Influence: Assessing
the Impact in an Individualistic and a Collectivistic
Culture,"
Management Science, 1998, Volume 44, Number 9,
pp. 1263-1278.
- Tan, B.C.Y., Wei, K.K., Watson,
R.T. and Walczuch, R.M. "Reducing Status
Effects with Computer-Mediated Communication:
Evidence from Two Distinct National Cultures,"
Journal of Management Information Systems, 1998,
Volume 15, Number 1, pp. 119-141.
- Watson, R.T., Ho, T.H. and Raman,
K.S. "Culture:
A Fourth Dimension of Group Support Systems,"
Communications of the ACM, 1994, Volume 37, Number
10, pp. 44-55.
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