School Of Computing
National University of Singapore
School of Computing
Department of Information Systems

 

Culture and Information Systems


Overview

Many existing information systems theories and practices are deeply rooted in North American culture and strongly reflect North American values. However, people from dissimilar cultures have different ways of doing business and disparate values for guiding human behavior. Thus, scholars and practitioners are now emphasizing the importance of assessing the cross-cultural robustness of information systems theories and practices. This project aims to add a cultural dimension to information systems knowledge. With an increasingly globalized environment, where people from different cultures work together through information systems to solve business problems, such research efforts are timely. Knowledge generated by this research project will help scholars to understand limits of applicability of existing information systems theories and help practitioners to understand what information systems practices are useful for what cultures.

Area of Focus

  1. Assess how individualism-collectivism may moderate impact of computer-mediated communication on majority influence in electronic work groups.

  2. Assess how power distance and individualism-collectivism may moderate impact of computer-mediated communication on minority influence in electronic work groups.

  3. Examine how individualism-collectivism may moderate the phenomenon of social performance in electronic work groups.

  4. Investigate the moderating role of uncertainty avoidance on the phenomenon of escalating commitment in software projects.

  5. Investigate how cross-cultural work groups may choose and use information systems to communicate, make decisions, and accomplish tasks.

Sample Publications
  1. Kankanhalli, A., B.C.Y. Tan, K.K. Wei, and M.C. Holmes (2004), "Cross-cultural Differences and Information Systems Developer Values", Decision Support Systems, 38(2), 183-195.

  2. Png, I.P.L., Tan, B.C.Y. and Wee, K.L. "Dimensions of National Culture and Corporate Adoption of IT Infrastructure," IEEE Transactions on Engineering Management, 2001, Volume 48, Number 1, pp. 36-45.

  3. Keil, M., Tan, B.C.Y., Wei, K.K., Saarinen, T., Tuunainen, V. and Wassenaar, A. "A Cross-Cultural Study on Escalation of Commitment Behavior in Software Projects," MIS Quarterly, 2000, Volume 24, Number 2, pp. 299-325.

  4. Tan, B.C.Y., Wei, K.K., Watson, R.T., Clapper, D.L. and McLean, E.R. "Computer-Mediated Communication and Majority Influence: Assessing the Impact in an Individualistic and a Collectivistic Culture," Management Science, 1998, Volume 44, Number 9, pp. 1263-1278.

  5. Tan, B.C.Y., Wei, K.K., Watson, R.T. and Walczuch, R.M. "Reducing Status Effects with Computer-Mediated Communication: Evidence from Two Distinct National Cultures," Journal of Management Information Systems, 1998, Volume 15, Number 1, pp. 119-141.

  6. Watson, R.T., Ho, T.H. and Raman, K.S. "Culture: A Fourth Dimension of Group Support Systems," Communications of the ACM, 1994, Volume 37, Number 10, pp. 44-55.

 
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