Dr. Bernard C.Y. Tan
Professor of Information Systems

About Me | Publications | Teaching | Professional Activities

Publications

Journal Papers

Xu, H., Teo, H.H., Tan, B.C.Y. and Agarwal, R. "Effects of Individual Self-Protection, Industry Self Regulation, and Government Regulation on Privacy Concerns: A Study of Location-Based Services," Information Systems Research, 2012, Volume 23, Forthcoming.

Chang, K.T.T., Tan, B.C.Y. and Chen, W. "Advertising Effectiveness in Social Network Sites: The Influence of Social Ties, Expertise, and Product Type," IEEE Transactions on Engineering Management, 2012, Volume 59, Forthcoming.

Sutanto, J., Kankanhalli, A. and Tan, B.C.Y. "Eliciting a Sense of Virtual Community among Knowledge Contributors," ACM Transactions on Management Information Systems, October 2011, Volume 2, Number 3, Article 14, pp. 1-17.

Sutanto, J., Kankanhalli, A. and Tan, B.C.Y. "Deriving IT-Mediated Task Coordination Portfolios for Global Virtual Teams," IEEE Transactions on Professional Communication, June 2011, Volume 54, Number 2, pp. 133-151.

Wei, K.K., Teo, H.H., Chan, H.C. and Tan, B.C.Y. "Conceptualizing and Testing a Social Cognitive Model of Digital Divide," Information Systems Research, March 2011, Volume 22, Number 1, pp. 170-187.

Chan, J.C.F., Jiang, Z. and Tan, B.C.Y. "Understanding Online Interruption-Based Advertising: Impact of Exposure Timing, Advertising Intent, and Brand Image," IEEE Transactions on Engineering Management, August 2010, Volume 57, Number 3, pp. 365-379.

Xu, H., Teo, H.H., Tan, B.C.Y. and Agarwal, R. "Role of Push-Pull Technology in Privacy Calculus: The Case of Location-Based Services," Journal of Management Information Systems, January 2010, Volume 26, Number 3, pp. 135-173.

Jiang, Z., Chan, J.C.F., Tan, B.C.Y. and Chua, W.S. "Effects of Website Interactivity on Website Involvement and Purchase Intention," Journal of the AIS, January 2010, Volume 11, Number 1, pp. 34-59.

Sutanto, J., Kankanhalli, A., Tay, J.Y., Raman, K.S. and Tan, B.C.Y. "Change Management in Inter-Organizational Systems for the Public," Journal of Management Information Systems, January 2009, Volume 25, Number 3, pp. 133-175.

Hunter, G., Tan, F.B. and Tan, B.C.Y. "Voluntary Turnover of Information Systems Professionals: A Cross-Cultural Investigation," Journal of Global Information Management, October 2008, Volume 16, Number 4, pp. 46-66.

Soh, J.O.B. and Tan, B.C.Y. "Mobile Gaming," Communications of the ACM, March 2008, Volume 51, Number 3, pp. 35-39.

Grover, G., Lyytinen, K., Srinivasan, A. and Tan, B.C.Y. "Contributing to Rigorous and Forward Thinking Explanatory Theory," Journal of the AIS, February 2008, Volume 9, Number 2, pp. 40-47.

Tan, B.C.Y. and Chan, T. "The Information Systems Academic Discipline in Singapore 2006," Communications of the AIS, September 2007, Volume 21, Number 1, pp. 104-115.

Tan, B.C.Y. "Leveraging Virtual Communities for Global Competitiveness," Journal of Global Information Management, July 2007, Volume 15, Number 3, pp. i-iv (Editorial Preface).

Kankanhalli, A., Tan, B.C.Y. and Wei, K.K. "Managing Conflict in Global Virtual Teams," Journal of Management Information Systems, January 2007, Volume 23, Number 3, pp. 237-274.

Bhandar, M., Pan, S.L. and Tan, B.C.Y. "Towards Understanding the Roles of Social Capital in Knowledge Integration: A Case Study of a Collaborative IS Project," Journal of the American Society for Information Science and Technology, January 2007, Volume 58, Number 2, pp. 263-274.

Phang, C.W., Sutanto, J., Kankanhalli, A., Li, Y., Tan, B.C.Y. and Teo, H.H. "Senior Citizens Acceptance of Information Systems: A Study in the Context of E-Government Services," IEEE Transactions on Engineering Management, November 2006, Volume 53, Number 4, pp. 555-569.

Hui, K.L., Tan, B.C.Y. and Goh, C.Y. "Online Information Disclosure: Motivators and Measurements," ACM Transactions on Internet Technology, November 2006, Volume 6, Number 4, pp. 415-441.

Xu, Y.J., Tan, B.C.Y. and Yang, L. "Who will You Ask? An Empirical Study of Interpersonal Task Information Seeking," Journal of the American Society for Information Science and Technology, October 2006, Volume 57, Number 12, pp. 1666-1677.

Li, Y., Tan, C.H., Teo, H.H. and Tan, B.C.Y. "Innovative Usage of Information Technology in Organizations: Do CIO Characteristics Make a Difference?" IEEE Transactions on Engineering Management, May 2006, Volume 53, Number 2, pp. 177-190.

Kankanhalli, A., Tan, B.C.Y. and Wei, K.K. "Understanding Seeking from Electronic Knowledge Repositories: An Empirical Study," Journal of the American Society for Information Science and Technology, September 2005, Volume 56, Number 11, pp. 1156-1166.

Kankanhalli, A., Tan, B.C.Y. and Wei, K.K. "Contributing Knowledge to Electronic Knowledge Repositories: An Empirical Investigation," MIS Quarterly, March 2005, Volume 29, Number 1, pp. 113-143.

Kankanhalli, A., Tan, B.C.Y., Wei, K.K. and Holmes M.C. "Cross-Cultural Differences and Information Systems Developer Values," Decision Support Systems, November 2004, Volume 38, Number 2, pp. 183-195.

Sia, C.L., Teo, H.H., Tan, B.C.Y. and Wei, K.K. "Effects of Environmental Uncertainty on Organizational Intention to Adopt Distributed Work Arrangements," IEEE Transactions on Engineering Management, August 2004, Volume 51, Number 3, pp. 253-267.

Heng, C.S., Tan, B.C.Y. and Wei, K.K. "De-Escalation of Commitment in Software Projects: Who Matters? What Matters?" Information and Management, October 2003, Volume 41, Number 1, pp. 99-110.

Heng, C.S., Tan, B.C.Y. and Wei, K.K. "Willingness to Continue with Software Projects: Effects of Feedback Direction and Optimism under High and Low Accountability Conditions," Journal of the AIS, September 2003, Volume 4, Number 4, pp. 171-194.

Kankanhalli, A., Tanudidjaja, F., Sutanto, J. and Tan, B.C.Y. "Role of Information Technology in Successful Knowledge Management Initiatives," Communications of the ACM, September 2003, Volume 46, Number 9, pp. 69-73.

Kankanhalli, A., Teo, H.H., Tan, B.C.Y. and Wei, K.K. "An Integrative Study of Information Systems Security Effectiveness," International Journal of Information Management, April 2003, Volume 23, Number 2, pp. 139-154.

Huang, W.W., Wei, K.K., Watson, R.T. and Tan, B.C.Y. "Supporting Virtual Team-Building with a GSS: An Empirical Investigation," Decision Support Systems, March 2003, Volume 34, Number 4, pp. 359-367.

Tan, B.C.Y., Smith, H.J., Keil, M and Montealegre, R. "Reporting Bad News about Software Projects: Impact of Organizational Climate and Information Asymmetry in an Individualistic and a Collectivistic Culture," IEEE Transactions on Engineering Management, February 2003, Volume 50, Number 1, pp. 64-77.

Sia, C.L., Tan, B.C.Y. and Wei, K.K. "Group Polarization and Computer-Mediated Communication: Effects of Communication Cues, Social Presence, and Anonymity," Information Systems Research, March 2002, Volume 13, Number 1, pp. 70-90.

Lam, C.K.M. and Tan, B.C.Y. "The Internet is Changing the Music Industry," Communications of the ACM, August 2001, Volume 44, Number 8, pp. 62-68.

Png, I.P.L., Tan, B.C.Y. and Wee K.L. "Dimensions of National Culture and Corporate Adoption of IT Infrastructure," IEEE Transactions on Engineering Management, February 2001, Volume 48, Number 1, pp. 36-45.

Tan, B.C.Y., Wei, K.K., Huang, W.W. and Ng, G.N. "A Dialogue Technique to Enhance Electronic Communication in Virtual Teams," IEEE Transactions on Professional Communication, June 2000, Volume 43, Number 2, pp. 153-165.

Keil, M., Tan, B.C.Y., Wei, K.K., Saarinen, T., Tuunainen, V. and Wassenaar, A. "A Cross-Cultural Study on Escalation of Commitment Behavior in Software Projects," MIS Quarterly, June 2000, Volume 24, Number 2, pp. 299-325.

Tan, B.C.Y., Wei, K.K. and Lee-Partridge, J.E. "Effects of Facilitation and Leadership on Meeting Outcomes in a Group Support System Environment," European Journal of Information Systems, December 1999, Volume 8, Number 4, pp. 233-246.

Chan, H.C., Tan, B.C.Y. and Wei, K.K. "Three Important Determinants of User Performance for Database Retrieval," International Journal of Human-Computer Studies, November 1999, Volume 51, Number 5, pp. 895-918.

Sia, C.L., Tan, B.C.Y. and Wei, K.K. "Can a Group Support System Stimulate Group Polarization? An Empirical Study," IEEE Transactions on Systems, Man, and Cybernetics (Part C), May 1999, Volume 29, Number 2, pp. 227-237.

Huang, W., Wei, K.K. and Tan, B.C.Y. "Compensating Effects of GSS on Group Performance," Information and Management, April 1999, Volume 35, Number 4, pp. 195-202.

Tan, B.C.Y., Wei, K.K., Sia, C.L. and Raman, K.S. "A Partial Test of the Task-Medium Fit Proposition in a Group Support System Environment," ACM Transactions on Computer-Human Interaction, March 1999, Volume 6, Number 1, pp. 47-66.

Tan, B.C.Y., Wei, K.K. and Watson, R.T. "The Equalizing Impact of a Group Support System on Status Differentials," ACM Transactions on Information Systems, January 1999, Volume 17, Number 1, pp. 77-100.

Tan, B.C.Y., Wei, K.K., Watson, R.T., Clapper, D.L. and McLean, E.R. "Computer-Mediated Communication and Majority Influence: Assessing the Impact in an Individualistic and a Collectivistic Culture," Management Science, September 1998, Volume 44, Number 9, pp. 1263-1278.

Tan, B.C.Y., Wei, K.K., Watson, R.T. and Walczuch, R.M. "Reducing Status Effects with Computer-Mediated Communication: Evidence from Two Distinct National Cultures," Journal of Management Information Systems, July 1998, Volume 15, Number 1, pp. 119-141.

Teo, H.H., Tan, B.C.Y. and Wei, K.K. "Organizational Transformation using Information Technology: The Case of Tradenet in Singapore," Journal of Management Information Systems, April 1997, Volume 13, Number 4, pp. 139-165.

Sia, C.L., Tan, B.C.Y., Teo, H.H. and Wei, K.K. "Applying Total Quality Concepts to Continuous Process Redesign," International Journal of Information Management, April 1997, Volume 17, Number 2, pp. 83-93.

Sia, C.L., Tan, B.C.Y. and Wei, K.K. "Effects of GSS Interface and Task Type on Group Interaction: An Empirical Study," Decision Support Systems, April 1997, Volume 19, Number 4, pp. 289-299.

Wei, K.K., Tan, B.C.Y., Sia, C.L. and Raman, K.S. "Hypertext: A New Approach to Construct Group Support Systems," International Journal of Information Management, June 1996, Volume 16, Number 3, pp. 163-181.

Sia, C.L., Tan, B.C.Y. and Wei, K.K. "Exploring the Effects of Some Display and Task Factors on GSS User Groups," Information and Management, January 1996, Volume 30, Number 1, pp. 35-41.

Tan, B.C.Y., Watson, R.T. and Wei, K.K. "National Culture and Group Support Systems: Filtering Communication to Dampen Power Differentials," European Journal of Information Systems, May 1995, Volume 4, Number 2, pp. 82-92.

Tan, B.C.Y., Teo, H.H. and Wei, K.K. "Promoting Consensus in Small Decision Making Groups," Information and Management, April 1995, Volume 28, Number 4, pp. 251-259.

Teo, H.H., Tan, B.C.Y., Wei, K.K. and Woo, L.Y. "Reaping EDI Benefits through a Proactive Approach," Information and Management, March 1995, Volume 28, Number 3, pp. 185-195.

Tan, B.C.Y., Raman, K.S. and Wei, K.K. "An Empirical Study of the Task Dimension of Group Support System," IEEE Transactions on Systems, Man, and Cybernetics, July 1994, Volume 24, Number 7, pp. 1054-1060.

Wei, K.K., Chan, H.C. and Tan, B.C.Y. "Building a Database Feedback System," Journal of Microcomputer Applications, January 1994, Volume 17, Number 1, pp. 1-15.

Conference Papers

Yang, L. and Tan, B.C.Y. "Self-Disclosure on Online Social Networks: Motives, Context Feature, and Media Capabilities," Proceedings of the International Conference on Information Systems (ICIS), Orlando (Florida), United States, 16 to 19 December 2012.

Xu, H. and Tan, B.C.Y. "Why Do I Keep Checking Facebook? Effects of Message Characteristics on the Formation of Social Network Services Addiction," Proceedings of the International Conference on Information Systems (ICIS), Orlando (Florida), United States, 16 to 19 December 2012.

Chen, J., Jin, Y., Heng, C.S. and Tan, B.C.Y. "Effects of Government Research and Development Grants on IT Entrepreneurial Firm Performance: A New Perspective on Exploration versus Exploitation," Proceedings of the International Conference on Information Systems (ICIS), Orlando (Florida), United States, 16 to 19 December 2012.

Deng, Y., Chang, K.T.T. and Tan, B.C.Y. "Mobile ICT and Knowledge Sharing in Underserved Communities," Proceedings of the Americas Conference on Information Systems (AMCIS), Seattle (Washington), United States, 9 to 11 August 2012.

Chen, J. and Tan, B.C.Y. “The Influences of Political Institutional Resources on IT Entrepreneurial Firm Performance in Emerging Economies,” Proceedings of the International Conference on Information Systems (ICIS), Shanghai, China, 4 to 7 December 2011.

Chang, K.T.T., Tan, B.C.Y. and Liang, X. "Electronic Word-of-Mouth in Online Communities: An Integration of Social Influence and Identity," Proceedings of the International Conference on Information Systems (ICIS), Saint Louis (Missouri), United States, 12 to 15 December 2010.

Lee, J., Lee, J.N. and Tan, B.C.Y. "Emotive Trust and Cognitive Distrust: From a Cognitive-Affective Personality System Theory Perspective," Proceedings of the Pacific-Asia Conference on Information Systems (PACIS), Taiwan, 10 to 12 July 2010.

Chen, W., Chang, K.T.T. and Tan, B.C.Y. "Advertising Effectiveness on Social Network Sites: An Investigation of Tie Strength, Endorser Expertise, and Product Type on Consumer Purchase Intention," Proceedings of the International Conference on Information Systems (ICIS), Phoenix (Arizona), United States, 15 to 18 December 2009.

Chen, J., Ping, W., Xu, Y.J. and Tan, B.C.Y. "Am I Afraid of My Peers? Understanding the Antecedents of Information Privacy Concerns in the Online Social Context," Proceedings of the International Conference on Information Systems (ICIS), Phoenix (Arizona), United States, 15 to 18 December 2009.

Shi, Y.N., Sia, C.L., Banerjee, P., Luo, C., Tan, B.C.Y. and Chen, H. "Choice of Knowledge Source in Situations of Equivocality: Impact of Cultural Traits," Proceedings of the Pacific-Asia Conference on Information Systems (PACIS), Hyderabad, India, 10 to 12 July 2009.

Bhandar, M., Pan, S.L. and Tan, B.C.Y. "Knowledge Clusters: Dealing with a Multilevel Phenomenon," Proceedings of the European Conference on Information Systems (ECIS), Verona, Italy, 8 to 10 June 2009.

Sutanto, J., Kankanhalli, A. and Tan, B.C.Y. "The Effects of OSS Community Network Configuration on OSS Use Success," Proceedings of the IFIP WG8.2 Workshop on Organizations and Society in Information Systems (IFIP), Paris, France, 13 December 2008.

Zhu J.Y. and Tan, B.C.Y. "Effectiveness of Blog Advertising: Impact of Communicator Expertise, Advertising Intent and Product Involvement," Proceedings of the International Conference on Information Systems (ICIS), Montreal, Canada, 9 to 12 December 2007.

Chua, W.S., Tan, B.C.Y. and Jiang, Z. "Effects of Website Interactivity on Consumer Involvement and Purchase Intention," Proceedings of the International Conference on Information Systems (ICIS), Montreal, Canada, 9 to 12 December 2007.

Zhang, W., Tan, S.S.L. and Tan, B.C.Y. "Effectiveness of Knowledge Acquisition for Newcomers: The Relationship between Acquisition Channels and Knowledge Types," Proceedings of the International Conference on Information Systems (ICIS), Milwaukee (Wisconsin), United States, 10 to 13 December 2006, pp. 1001-1018.

Xu, H., Teo, H.H. and Tan, B.C.Y. "Information Privacy in the Digital Era: An Exploratory Research Framework," Proceedings of the Americas Conference on Information Systems (AMCIS), Acapulco, Mexico, 4 to 6 August 2006.

Xu, H., Teo, H.H. and Tan, B.C.Y. "Predicting the Adoption of Location-Based Services: The Roles of Trust and Perceived Privacy Risk," Proceedings of the International Conference on Information Systems (ICIS), Las Vegas (Nevada), United States, 11 to 14 December 2005, pp. 897-910.

Bhandar, M., Pan, S.L., Tan, B.C.Y. and Goh, P.G. "Roles of Social Capital in Collaborative IS Projects," Proceedings of the European Conference on Information Systems (ECIS), Regensburg, Germany, 26 to 28 May 2005.

Bhandar, M., Pan, S.L., Tan, B.C.Y. and Goh, P.G. "Integrating Knowledge across Organizations: The Role of Social Capital," Proceedings of the Information Resources Management Association International Conference (IRMA), San Diego (California), United States, 15 to 18 May 2005.

Sutanto, J., Phang, C.W., Kuan, M.H.H., Kankanhalli, A. and Tan, B.C.Y. "Vicious and Virtuous Cycles in Global Virtual Team Role Coordination," Proceedings of the Hawaii International Conference on System Sciences (HICSS), Big Island (Hawaii), United States, 3 to 6 January 2005, Track 1, Paper 49b, pp. 1-10.

Sutanto, J., Kankanhalli, A. and Tan, B.C.Y. "Task Coordination in Global Virtual Teams," Proceedings of the International Conference on Information Systems (ICIS), Washington (District of Columbia), United States, 12 to 15 December 2004, pp. 807-819.

Lu, Y., Tan, B.C.Y. and Hui, K.L. "Inducing Consumers to Disclose Personal Information to Internet Businesses with Social Adjustment Benefits," Proceedings of the International Conference on Information Systems (ICIS), Washington (District of Columbia), United States, 12 to 15 December 2004, pp. 571-581.

Tang, C., Kankanhalli, A. and Tan, B.C.Y. "Evaluation of Electronic Knowledge Repositories," Proceedings of the Pacific-Asia Conference on Information Systems (PACIS), Shanghai, China, 8 to 11 July 2004, pp. 1677-1690.

Sutanto, J., Phang, C.W., Kankanhalli, A. and Tan, B.C.Y. "Towards a Process Model of Media Usage in Global Virtual Teams," Proceedings of the European Conference on Information Systems (ECIS), Turku, Finland, 14 to 16 June 2004 .

Sutanto, J., Kankanhalli, A. and Tan, B.C.Y. "A Conceptual Framework for Coordination in Global Virtual Teams," Proceedings of the Information Resources Management Association International Conference (IRMA), New Orleans (Louisiana), United States, 23 to 26 May 2004.

Kankanhalli, A. and Tan, B.C.Y. "A Review of Metrics for Knowledge Management Systems and Knowledge Management Initiatives," Proceedings of the Hawaii International Conference on System Sciences (HICSS), Big Island (Hawaii), United States, 5 to 8 January 2004, Track 8, Paper 238a, pp. 1-8.

Xu, Y.J., Tan, B.C.Y., Hui, K.L. and Tang, W.K. "Consumer Trust and Online Information Privacy," Proceedings of the International Conference on Information Systems (ICIS), Seattle (Washington), United States, 14 to 17 December 2003, pp. 538-548.

Tanudidjaja, F., Kankanhalli, A. and Tan, B.C.Y. "Knowledge Integration in Global Virtual Teams," Proceedings of the Pacific-Asia Conference on Information Systems (PACIS), Adelaide, Australia, 11 to 13 July 2003, pp. 1210-1223.

Tam, E.C., Hui, K.L. and Tan, B.C.Y. "What Do They Want? Motivating Consumers to Disclose Personal Information to Internet Businesses," Proceedings of the International Conference on Information Systems (ICIS), Barcelona, Spain, 15 to 18 December 2002, pp. 11-21.

Cheong, D.K.F. and Tan, B.C.Y. "Applications Service Adoption in Small and Medium Enterprises," Proceedings of the Pacific-Asia Conference on Information Systems (PACIS), Tokyo, Japan, 2 to 4 September 2002, pp. 159-164.

Kankanhalli, A., Tan, B.C.Y. and Wei, K.K. "Seeking Knowledge in Electronic Knowledge Repositories: An Exploratory Study," Proceedings of the International Conference on Information Systems (ICIS), New Orleans (Louisiana), United States, 16 to 19 December 2001, pp. 123-133.

Shek, S.P.W., Sia, C.L., Teo, H.H. and Tan, B.C.Y. "The Impact of Bureaucratic Control on Organizational Predisposition Towards Distributed Work Arrangements: An Empirical Study," Proceedings of the Pacific-Asia Conference on Information Systems (PACIS), Seoul, Republic of Korea, 20 to 22 June 2001, pp. 1034-1050.

Pan, S.L., Hui, K.L. and Tan, B.C.Y. "The Impact of Internet on Education: Towards an Emerging Paradigm," Proceedings of the Pacific-Asia Conference on Information Systems (PACIS), Seoul, Republic of Korea, 20 to 22 June 2001, pp. 290-301.

Kankanhalli, A., Tan, B.C.Y. and Wei, K.K. "Technology, Culture, and Conflict in Virtual Teams: A Case Study," Proceedings of the Australasian Conference on Information Systems (ACIS), Brisbane, Australia, 6 to 8 December 2000, p. 42.

Sia, C.L., Teo, H.H., Tan, B.C.Y. and Wei, K.K. "Examining Environmental Influences on Organizational Perceptions and Predisposition toward Distributed Work Arrangements: A Path Model," Proceedings of the International Conference on Information Systems (ICIS), Helsinki, Finland, 13 to 16 December 1998, pp. 88-102.

Tan, S.S.L., Teo, H.H., Tan, B.C.Y. and Wei, K.K. "Environmental Scanning on the Internet," Proceedings of the International Conference on Information Systems (ICIS), Helsinki, Finland, 13 to 16 December 1998, pp. 76-87.

Tan, S.S.L., Teo, H.H., Tan, B.C.Y. and Wei, K.K. "Developing a Preliminary Framework for Knowledge Management in Organizations," Proceedings of the Americas Conference on Information Systems (AMCIS), Baltimore (Maryland), United States, 14 to 16 August 1998, pp. 629-631.

Huang, W., Wei, K.K., Tan, B.C.Y. and Raman, K.S. "Why does a GSS Fail to Enhance Group Consensus and Satisfaction? An Investigation from an Influence Process Perspective," Proceedings of the Hawaii International Conference on System Sciences (HICSS), Kihei (Hawaii), United States, 7 to 10 January 1997, Volume 2, pp. 104-113.

Sia, C.L., Tan, B.C.Y. and Wei, K.K. "Will Distributed GSS Groups Make More Extreme Decisions? An Empirical Study," Proceedings of the International Conference on Information Systems (ICIS), Cleveland (Ohio), United States, 15 to 18 December 1996, pp. 326-338.

Teo, H.H., Tan, B.C.Y. and Wei, K.K. "Innovation Diffusion Theory as a Predictor of Adoption Intention for Financial EDI," Proceedings of the International Conference on Information Systems (ICIS), Amsterdam, The Netherlands, 10 to 13 December 1995, pp. 155-165.

Holmes, M., Spence, W., Tan, B.C.Y., Wei, K.K. and Wu, B.J. "A Preliminary Cultural Comparison of Information Systems Professionals in Singapore and Taiwan : A Field Survey," Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Singapore, 29 June to 2 July 1995, pp. 63-70.

Teo, H.H., Tan, B.C.Y., Wei, K.K. and Woo, L.Y. "Leveraging EDIS to Improve Organizational and Interorganizational Productivity: Findings from the World's Busiest Port," Proceedings of the International Conference on Information Systems (ICIS), Vancouver (British Columbia), Canada, 14 to 17 December 1994, pp. 175-186.

Chan, H.C., Tan, B.C.Y. and Wei, K.K. "The Query Cube: A Framework for Assessing User Productivity with Database Information Retrieval," Proceedings of the International Conference on Information Systems (ICIS), Vancouver (British Columbia), Canada, 14 to 17 December 1994, pp. 61-71.

Tan, B.C.Y., Wei, K.K. and Watson, R.T. "Dampening Status Influence using a Group Support System: An Empirical Study," Proceedings of the International Conference on Information Systems (ICIS), Orlando (Florida), United States, 5 to 8 December 1993, pp. 77-89.

Tan, B.C.Y., Wei, K.K. and Raman, K.S. "Impact of Task-Medium Fit on Effectiveness and Efficiency in GDSS Supported Meetings," in Proceedings of the IFIP TC8 Working Conference on Local Area Network Applications: Leveraging the LAN (IFIP), Amsterdam, The Netherlands, 29 August to 2 September 1993, pp. 161-175.

Raman, K.S., Tan, B.C.Y. and Wei, K.K. "An Empirical Study of Task Type and Communication Medium in GDSS," Proceedings of the Hawaii International Conference on System Sciences (HICSS), Wailea (Hawaii), United States, 5 to 8 January 1993, Volume 4, pp. 161-168.

Tan, B.C.Y., Watson, R.T., Wei, K.K., Raman, K.S. and Kerola, P.K. "National Culture and Group Support Systems: Examining the Situation where Some People are More Equal than Others," Proceedings of the Hawaii International Conference on System Sciences (HICSS), Wailea (Hawaii), United States, 5 to 8 January 1993, Volume 4, pp. 132-141.

Wei, K.K. and Tan, B.C.Y. "An Empirical Investigation of the Use of a Consensus Monitor in a GDSS Environment," Proceedings of the Administrative Sciences Association of Canada Conference (ASAC), Quebec City (Quebec), Canada, 6 to 9 June 1992, pp. 198-207 (Honorable Mention for Best Paper Award in Information Systems).

Wei, K.K., Tan, B.C.Y. and Raman, K.S. "SAGE: A HyperCard-Based GDSS," Proceedings of the Hawaii International Conference on System Sciences (HICSS), Koloa (Hawaii), United States, 7 to 10 January 1992, Volume 4, pp. 14-22.

Tan, B.C.Y., Wei, K.K. and Raman, K.S. "Impact of GDSS and Task Type on Consensus in Small Group Meetings," in Proceedings of the IFIP TC8 Working Conference on Collaborative Work, Social Communications, and Information Systems (IFIP), Amsterdam, The Netherlands, 27 to 29 August 1991, pp. 33-51.

Tan, B.C.Y., Wei, K.K. and Raman, K.S. "Effects of Support and Task Type on Group Decision Outcome: A Study using SAMM," Proceedings of the Hawaii International Conference on System Sciences (HICSS), Koloa (Hawaii), United States, 8 to 11 January 1991, Volume 3, pp. 537-546.

Book Chapters

Kankanhalli, A. and Tan, B.C.Y. "Knowledge Management Metrics: A Review and Directions for Future Research," in Jennix M.E. (ed.), Knowledge Management: Concepts, Methodologies, Tools and Applications, Information Science Reference: Hershey (Pennsylvania), United States, January 2008, pp. 3409-3420.

Kankanhalli, A., Tan, B.C.Y. and Wei, K.K. "Communication Media and Knowledge Sharing in Global Virtual Teams," in Ajami, R.A. and Bear, M.M. (eds.), The Global Enterprise: Entrepreneurship and Value Creation, International Business Press: New York (New York), United States, February 2007, pp. 251-276.

Kankanhalli, A., Pee, L.G. Tan, B.C.Y. "Evaluation of Knowledge Management: A Review and Agenda for Future Research," in Jennix, M. (ed.), Knowledge Management in Modern Organizations, Idea Group Publishing: Hershey (Pennsylvania), United States, January 2007, pp. 172-189.

Lee, M.S., Sutanto, J., Kankanhalli, A. and Tan, B.C.Y. "Virtual Community Models in Relation to E-Business Models," in Gupta, S. (ed.), Encyclopedia of Virtual Communities and Technologies, Idea Group Publishing: Hershey (Pennsylvania), United States, October 2005, pp. 527-532.

Lee, M.S., Sutanto, J., Kankanhalli, A. and Tan, B.C.Y. "Converting Online Community Visitors into Online Consumers," in Gupta, S. (ed.), Encyclopedia of Virtual Communities and Technologies, Idea Group Publishing: Hershey (Pennsylvania), United States, October 2005, pp. 54-60.

Kankanhalli, A., Tan, B.C.Y. and Wei, K.K. "Motivation of Knowledge Producers and Knowledge Consumers," in Schwartz, D.G. (ed.), Encyclopedia of Knowledge Management, Idea Group Publishing: Hershey (Pennsylvania), United States, September 2005, pp. 459-466.

Chan, H.C., Tan, B.C.Y. and Tan, W.P. "One-to-One Video-Conferencing Education," in Khosrow-Pour, M. (ed.), Encyclopedia of Information Science and Technology, Idea Group Publishing: Hershey (Pennsylvania), United States, January 2005, pp. 2194-2198.

Chan, H.C., Tan, B.C.Y. and Tan, W.P. "A Case Study of One-to-One Video-Conferencing Education over the Internet," in Aggarwal, A.K. (ed.), Web-Based Learning and Teaching Technologies: Opportunities and Challenges, Idea Group Publishing: Hershey (Pennsylvania), United States, January 2000, pp. 327-346.