Telecommunications
for Business
Course Outline
I. Introduction
l
Introduction to
telecommunications
¢
I. Png,
"Introduction to Business Telecommunications."
¢
Trends
in microprocessor technology
(http://www.infoworld.com/cgi-bin/displayStory.pl?/features/981116smaller.htm)
¢
I. Png, "
£ Frances Cairncross, Death of Distance,
l
Telecommunications
architecture
¢
I. Png,
"IT and Telecommunications Architecture."
£ Stanford H. Rowe, Telecommunications for Managers,
l
Strategic
framework
¢
I. Png,
"A Framework for Network Strategy."
¢
Peter Keen and
Michael Cummins, Networks in Action,
l
¢
"Tackling
Interconnection", VISTAS, 1999 No. 2, 32--37.
£ Infocomm
Development Authority of Singapore (http://www.ida.gov.sg/)
II. Economics of Technology
l
Costs
¢
Ivan Png, Managerial
Economics,
l
Economic
analysis
III. Networks
l
Voice
communications
£ ROWE, Chap. 5.
£ CAIRNCROSS, Chap. 3.
¢
Case:
Consolidated
¢
"Enterprises
win with VoIP," Communications News, September 2001, 46-47.
l
Data communications
¢
"Frame
relay durability," Telecommunications
International, September 2002, 36-37.
¢
"Access
all corporate areas?" Telecommunications
International, April 2003, 20-22.
l
Transmission
media
¢
"Determine
the advantages of copper and fiber," Communications
News, September 2001, 36-37.
¢
Case: Optical
extends university LAN
l
Cellular
telephony
¢
Case: Time-Warner
Cable (http://www.software.ibm.com/network/casestudies/twc.html)
¢
Case: Department store
(http://www.ndc.com.tw/resellers/case1.htm)
l
Satellite
¢
What is a
Satellite? (http://www.boeing.com/defense-space/space/bss/sat101.html)
¢
Broadband
satellite systems stand ready
(http://www-sop.inria.fr/sloop/personnel/Peter.Mammay/new.html)
¢
"Internet-over-satellite:
backbone or spare rib?" Telecommunications
International, November 2002, 38-40.
¢
Case: US Postal
Service
£ Case: Global
positioning system (http://www.colorado.Edu/geography/gcraft/notes/gps/gps_f.html)
l
Wireless data
communications
¢
"Emerging
¢
Case: Look Doc,
no wires
¢
Case: i-mode
¢
Case: Location
Services
£ Case: Wi-Fi (http://www.weca.net/OpenSection/index.asp)
Mid-term examination
l
User equipment
¢ "Wide Area Centrex," Alcatel Telecommunications Review, 1998 Quarter 1, 47-54.
¢ "IP PBXs," Data Communications, March 1999, 69-83.
¢ Case: World Cup - Winning VoIP solutions.
IV. Network Strategy
l
Network design
and management
¢
Daniel Minoli, Broadband
Network Analysis and Design,
¢
Nathan J
Muller, Network Planning, Procurement, and Management,
¢
KEEN, pp.
590-605
£ ROWE, Chaps. 13 + 14
£ MCI Internet Service
Level Agreement (http://global.mci.com/terms/sla/t_sla_terms.xml)
l
Value web
¢
I. Png,
"Value Web."
l
Convergence
£ UK Oftel White Paper (http://www.oftel.gov.uk/ind_info/broadcasting/index.htm)
V. Regulation
l
Regulation
¢ PNG, Chap. 14.
£ ROWE, Chap. 2.
£ National
telecommunications regulators (http://www.cellular-news.com/regulator/)
¢ Case study: AT&T (http://www.ftc.gov/opp/global/attcom.htm/)
¢
Case study:
Microsoft
§
Final
Judgement
(http://www.microsoft.com/presspass/trial/jun00/06-07finaljudg.asp)
§ Bill Gates and Steve Ballmer Letter to Customers (http://www.microsoft.com/presspass/trial/jun00/06-09letter.asp)
l
International
regulation
£ International
Telecommunications Union (http://www.itu.ch/)
£ William J. Drake and Eli N. Noam, "The WTO deal on basic telecommunications," Telecommunications Policy, Vol. 21 No. 9/10, 1997, 799-818.
£ Frequency allocation
(http://www.soumu.go.jp/joho_tsusin/eng/index.html)
VI. Applications
l
Internet
commerce
£ CAIRNCROSS, Chap. 5
£ Intranets
(http://www.cio.com/research/intranet/)
l
Banking and
finance
£ Case: Bloomberg (http://www.bloomberg.com/)
£ Case: DHL (http://www.dhl.com/)
£ Case: SITA (http://www.sita.com/)
l
Privacy/security
¢ "A question of 3G standards," Telecommunications International, February 2003, 40-42.
Final review