CS5204: Foundations in Management of Information Systems

Reading List

Semester 2008/2009 I

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General

Zmud R. W. (2000) Framing the Domains of IT Management: Projecting the Future through the Past. Edited by R.W. Zmud, Pinnaflex Educational Resources.

ICT Management

Governance

Eisenhardt, K. (1989) Agency theory: An assessment and review. Academy of Management Review, 14(1), 57.

Galbraith, J.R. (1974) Organization design: An information processing view. Interfaces, 4(3), 28.

Grant, R.M. (1996) Toward a Knowledge-Based Theory of the Firm. Strategic Management Journal, 17, 109-122

Lee, J.N., Miranda, S.M., and Kim, Y.M. (2004) IT Outsourcing Strategies: Universalistic, Contingency, and Configurational Explanations of Success, Information Systems Research, 15(2), 110-131.

Malone, T.W., and Crowston, K. (1994) The interdisciplinary study of coordination. ACM Computing Surveys, 26(1): 87.

Mitchell, R.K., and Agle, B.R. (1997) Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Academy of Management Review, 22(4), 853-886.

Tillquist, J., J. L. King, et al. (2002). "A representational scheme for analyzing information technology and organizational dependency," MIS Quarterly 26(2): 91.

Wade, M. and Hulland, J. (2004) The Resource-Based View and information Systems Research: Review, Extension, and Suggestions for Future Research,¡¨ MIS Quarterly, 28, 1, 107-142

Williamson, O.E. (1981) The economics of organization: The transaction cost approach. The American journal of sociology, 87(2): 233.

Adoption and Infusion

DeSanctis, G., and Poole, M.S. (1994) Capturing the complexity in advanced technology use: Adaptive structuration theory. Organization Science, 5(2), 121-147

DiMaggio, P.J., and Powell, W.W. (1983) The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. American Sociological Review, 48(2), 147-160

Jasperson, J., Carte, A., Saunders, S., Butler, S., Croes, J. and Zheng, J (2002) Power and information technology research: a metatriangulation review. MIS Quarterly, 26 (4), 397-457.

Orlikowski, W.J. (2000) Using technology and constituting structures: a practice lens for studying technology in organizations, Organization Science, 11, 4, 404-28.

Rogers, E. M. (2003). Diffusion of innovations (5th ed.). New York: Free Press. 

Venkatesh, V., Morris, M.G., Davis, G.B., and Davis, F.D. (2003) User acceptance of information technology: Toward a unified view, MIS Quarterly (27:3), 425-478.

Walsham, G. (1997) Actor-Network Theory and IS research: Current status and future prospects,¡¨ in A. S. Lee, J. Liebenau, and J. I. DeGross (Eds.) Information systems and qualitative research, London: Chapman and Hall, 466-480.

 

 

IT value

Alavi, M. and Leidner, D. (2001) Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues, MIS Quarterly, 25, 1, 107-136.

Dunleavy, P., Margetts, H., Bastow, S., and Tinkler, J. (2006) New public management is dead. Long live digital-era governance, Journal of Public Administration Research and Theory 16, 3, 467-494

Hirschheim, R., Klein, K.H. (1994) Realizing emancipatory principles in information systems development: The case for ETHICS. MIS Quarterly, 18(1), 83.

Kohli R., and Devaraj S., (2003) Measuring information technology payoff: A meta-analysis of structural variables in firm-level empirical research, Information Systems Research  14(2): 127-145.

Melville, N., Kraemer, K., and Gurbaxani, V. (2004) Review: Information technology and organizational performance: An integrative model of IT business value, MIS Quarterly, (28:2), 283-322

Nahapiet, J., and Ghoshal, S. (1998) Social capital, intellectual capital, and the organizational advantage, Academy of Management Review (23:2), 242.

Nonaka, I.  (1994) A Dynamic Theory of Organizational Knowledge Creation, Organization Science (5:1), 14-37.

Powell, A., G. Piccoli, B. Ives (2004) Virtual Teams: A Review of Current Literature and Direction for Future Research. The Database for Advance in Information Systems 35(1) 6-36.

Sambamurthy, V., A. Bharadwaj, and V. Grover (2003) Shaping Agility through Digital Options: Reconceptualizing the role of IT in Contemporary Firms. MIS Quarterly 27: 2, 237-263.

Te'eni, D. (2001) A Cognitive-Affective Model of Organizational Communication for Designing IT, MIS Quarterly, 25(2), 251-312.

Zhu, K., and Kraemer, K. (2002) e-Commerce metrics for net-enhanced organizations: Assessing the value of e-commerce to firm performance in the manufacturing sector, Information Systems Research (13:3), 275-295

 

Systems

Lewis, P.J. (1994) Information Systems Development: Systems Thinking in the Field of Information Systems, (London: Pitman).

Kendall, J.E. and Kendall, K.E. (1993) Metaphors and Methodologies: Living Beyond the Systems Machine, MIS Quarterly, 17, 2, 37-47.

Business Intelligence

Kamber, Han, Jiawei, Micheline, (2006) Data Mining: Concepts and Techniques (2nd ed.), Publisher: Morgan Kaufmann Publishers, ISBN:9781558609013, Chapter 3, 6, 7, and 8.

Turban, E., Sharda, R., Aronson, J., King D. (2008) Business Intelligence, Publisher: Prentice Hall, ISBN: 9780132347617. Chapter 2, 3 and 6.

Information Retrieval

Baeza-Yates, R., Ribeiro-Neto, B. (1999) Modern Information Retrieval. Singapore: Pearson. Chapter: 2, 3, 4, 5, 7, 8.

Baldi, P., P. Frasconi and P. Smyth (2003) Section 4.5 "Latent Semantic Analysis" Modeling the Internet and the Web. Wiley.

Brin S. and L. Page (1998) The anatomy of a large-scale hypertextual web search engine. Proceedings of the 7th International World Wide Web Conference (WWW7), Brisbane, Australia, pp. 107-117. (This is the original paper on the PageRank algorithm)

Ingwersen, P., & Järvelin, K. (2005) The Turn: Integration of Information Seeking and Retrieval in Context, Dordrecht, Netherlands: Springer. Chapter 5, 6, 7.

Liu, X. & Croft, B. (2006) Statistical language modeling for information retrieval, Annual Review of Information Science and Technology, 39(1) 1-31.

Saracevic, T. (2007) Relevance: A review of the literature and a framework for thinking on the notion in information science, Part II. Advances in Librarianship, 30, 3-71.

Witten, Bell and Moffat (2003) Managing Gigabytes.  Chapters 3-5.

Electronic Commerce

HCI

Gould, J.D. and Lewis, C.H. (1985) Designing for Usability: Key Principles, and What Designers Think, Communications of the ACM, 28(3), 300-311.

Olson, G.M. and Olson, J.S. (2003) Human-Computer Interaction: Psychological Aspects of the Human Use of Computing. Annual Review of Psychology 54, 491¡V516.

Myers, B., Hudson, S., and Pausch, R. (2000) Past, present, and future of user interface software tools,  ACM Transactions on Computer-Human Interaction.7(1), 3-28.

Rogers, Y. (2004) New theoretical approaches for human-computer interaction. In B. Cronin (Ed.), Annual Review of Information Science and Technology. 38, 87-143. Medford, N.J.: Information Today

Electronic Markets

Lynch, J.G., Ariely, D. (2000) Wine online: Search costs affect competition on price, quality, and distribution. Marketing Science, 19, 1, 83-103.

McKnight, D.H., Cummings, L.L. and Chervany, N.L. (1998) Initial Trust Formation in New Organizational Relationships. Academy of Management Review 23:3. 473-490.

Parasuraman, A., Berry, L., Zeithaml,V.A., (1985) A Conceptual Model of Service Quality and Its Implications for Future Research, Journal of Marketing, 49, 4, 41-50.

Xiao, B., and Benbasat, I. (2007) E-Commerce Product Recommendation Agents: User, characteristics, and Impact. MIS Quarterly 13(1) 137-20.

Smith, V. (1994) Economics in the Laboratory, Journal of Economic Perspectives, 8, 1, 113-131.

Virtual Communities

Hagel, J. and Armstrong, A.G. (1996) The Real Value of On-line Communities. Harvard Business Review. 74(3), 134-141.

Kollock, P. (1999) The Economies of Online Cooperation: Gifts, and Public Goods in Cyberspace, in Communities in Cyberspace, M.A. Smith and P. Kollock (Eds.), Routledge, London, 220-239.

Privacy

Milne, G.R., Rohm, A.J., and Bahl, S. (2004) Consumers' Protection of Online Privacy and Identity, Journal of Consumer Affairs, 38, 2, 217-232.

Smith, H.J., Milberg, S.J., and Burke, S.J. (1996) Information Privacy: Measuring Individuals' Concerns about Organizational Practices, MIS Quarterly (20:2), 167-196.

Son, J. and Kim, S. "Internet Users' Information Privacy-Protective Responses: A Taxonomy and a Nomological Model," MIS Quarterly, forthcoming