Zhenhui (Jack) Jiang

 

Assistant professor

Department of Information Systems

National University of Singapore

SOC1, #05-27, 3 Science Drive 2

Singapore, 117543


Phone: (65) 6516-7371
Fax: (65) 6779-7365
Email: jiang@comp.nus.edu.sg

Get a PDF version of my curriculum vitae.

EDUCATION

·         Doctor of Philosophy (Management Information Systems), University of British Columbia, Canada, 2004

·         Master of Management (Management Information Systems), Tsinghua University, Beijing, China, 1999

·         Bachelor of Economics (Enterprises Management), Tsinghua University, Beijing, China, 1997

·         Bachelor of Engineering (Automotive Engineering), Tsinghua University, Beijing, China, 1997

 

TEACHING EXPERIENCE

·       CS 4260 (NUS) – E-Business Models

·       CS 3240 (NUS) – Human Computer Interaction

·       CS 5203 (NUS) – Foundation of IS Research Methodologies

·       CS 5204 (NUS) –Foundation in Management of IS

·       COMM 335 (UBC) - Information Systems Technology and Development

 

RESEARCH INTERESTS

·         Electronic Commerce,

·         Human Computer Interaction,

·         Social Computing, and           

·         Information Privacy.

 

TEACHING INTERESTS

·         Database Design and Management,

·         Electronic Commerce,

·         System Analysis and Design, and

·         Human Computer Interaction.

 

PUBLICATIONS

·     Zhu, L., Benbasat, I. and Jiang, Z. (equal contribution) “Let’s Shop Online Together: An Empirical Investigation of Collaborative Online Shopping Support,” forthcoming Information Systems Research.

·     Jiang, Z. and Benbasat, I. “Investigating the Influence of the Functional Mechanisms of Online Product Presentations,” Information Systems Research, Vol. 18, No. 4, 2007, pp. 454-470.

·     Jiang, Z. and Benbasat, I. “The Effects of Presentation Methods and Task Complexity on Online Consumers’ Product Understanding,” MIS Quarterly, Vol. 31, No. 3, 2007, pp. 475-500.

·    Jiang, Z. Wang, W. and Benbasat, I. “Multimedia-based Interactive Advising Technology for Online Consumer Decision Support,” Communications of the ACM, Vol. 48, No. 8, 2005, pp. 92-98.

·    Jiang, Z. and Benbasat, I. “Virtual Product Experience: Effects of Visual & Functional Control of  Products on Perceived Diagnosticity and Flow in Electronic Shopping,” Journal of Management Information Systems, vol. 21, No.3, Winter 2004-5, pp. 111-147.

 

OTHER PUBLICATIONS

·    Shi, Y., Chen, G. and Jiang, Z.  “Key Factors for Information Technology Management,” Chinese Journal of Management Science, Vol. 8, No. 3, September 2000, pp. 63-69.

·    Chen, G. and Jiang, Z. ”IT adoption stages for Chinese enterprises,” Applications of the Computer Systems (in Chinese), Vol.9, 1999.

·    Jiang, Z. and Chen, G. ”IT and Virtual Enterprise Operations,” Enterprise Management (in Chinese), January 1999.

 

WORKING PAPERS

·          “Triggering Your Products: an Investigation of the Design of Virtual Product Experience” (with Cheng Yi and Izak Benbasat), under review at MIS Quarterly.

·          “The Influence of Socio-Technological Mechanisms on Knowledge Contribution in Problem Solving Virtual Communities: The Mediating Role of Individual Motivations” (with Jie Yu and Hock Chuan Chan), under review at Information Systems Research.

·          “Effects of Website Interactivity on Consumer Involvement and Purchase Intention”, (with W.S. Chua and Bernard Tan), under review at Journal of AIS.

·          “Privacy in Computer-Mediated Communication” (with Ben Choi and Cheng Suang Heng). 

·          “Antecedents and Consequences of Website Aesthetics” (with Bernard Tan and Weiquan Wang).

·          “A Theoretical Overview of Web-based Social Network Systems,” (with Cheng Yi and Izak Benbasat).

·          “The Influence of Connectivity Mechanisms in Web-based Social Network (WSN) Systems,” (with Cheng Yi and Izak Benbasat).

·          “How to Promote Your Products Using Sponsored Product Review,” (with Cheng Yi et al.).

·          “Understanding Pop-up Advertising: Impact of Exposure Time, Advertising Intent, and Brand Equity,” (with Jason Chan and Bernard Tan)

·           “The Effects of Justice Perceptions on Online Consumers’ Complaint Behavior” (with Sung S. Kim and Ben Choi). 

CONFERENCE PAPERS

·          Goh, K.Y., Lu, X., Xu, Y. and Jiang, Z. “Quantifying the Competitive Impacts of Social Tagging in Online Reviews On The Demand for Restaurant Dining,” Twentieth Workshop on Information Systems and Economics (WISE), Paris, France, December 13-14, 2008

·          Yu, J. and Jiang, Z. “Active Participation in Problem Solving Virtual Communities: A Learning Perspective”, 12th Pacific Asia Conference on Information Systems, SuZhou, 2008.

·          Chua, W., Tan, B. and Jiang, Z. “Effects of Website Interactivity on Consumer Involvement and Purchase Intention”, the International Conference on Information Systems (ICIS), Montreal, Canada, 2007.

·          Yu, J., Jiang, Z. and Chan, H. “A Model of Identity Credibility in Virtual Communities: An Elaboration Likelihood Model Perspective”, the 13th Americas Conference on Information Systems, Keystone, Colorado, USA, 2007

·          Yu, J. and Jiang, Z. “The Influence of Various Mechanisms on Knowledge Contribution in Problem Solving Virtual Communities: The Mediating Role of Individual Motivations,” SIGMIS Computer Personnel Doctoral Consortium & Research Conference, St. Louis, Missouri, USA, 2007

·          Yi, C. and Jiang, Z. “The Antecedents of Online Consumers’ Perceived Usefulness of Website: A Protocol Analysis Approach,” 12th International Conference on Human-Computer Interaction, Beijing, China, 2007

·          Zhu, L, Benbasat, I. and Jiang, Z. “Investigating the Role of Presence in Collaborative Online Shopping,” Best Paper Award 12th Americas Conference on Information Systems, Acapulco, Mexico, 2006

·          Qiu, L., Jiang, Z. and Benbasat, I. " Real Experience in a Virtual Store: Designing for Presence in Online Shopping", 10th Pacific Asia Conference on Information Systems, Kuala Lumpur, 2006.

·          Chua, Z. and Jiang, Z. “Effects of Anonymity, Media Richness, and Chat-Room Activeness on Online Chatting,” Proceedings of European Conference of Information Systems (ECIS), 2006.

·          Jiang, Z. and Benbasat, I. “The Effects of Interactivity and Vividness of Virtual Product Experience on Web Consumers’ Shopping Behavior,” Association for Consumer Research Annual Conference, Portland, 2004.

·          Jiang, Z. and Benbasat, I. “The Effects of Interactivity and Vividness of Functional Control in Changing Web Consumers’ Attitudes,” Proceedings of the International Conference of Information Systems (ICIS), 2003.

·          Chen, G., Shi, Y. and Jiang, Z.  “Key Factors for Information Technology Management: a Chinese enterprises' perspective,” International Federation for Information Processing (IFIP) - World Computer Congress 2000, ITBM-0241

 

PROFESSIONAL SERVICES

·         Associate editor: AIS Transactions on Human-Computer Interaction (2008 – 2011)

·         Editorial board: Journal of Database Management (2008 - 2011)

 

·       Ad hoc reviewer for Journal of Management Information Systems, Information Systems Research, MIS Quarterly, Management Science, Journal of AIS, IEEE Transactions on Systems, Man, and Cybernetics, IEEE Transactions on Professional Communication, International Journal of Human-Computer Studies, International Journal of Electronic Commerce, International Conference on Information Systems.

 

·       Associate Editor: International Conference on Information Systems 2007 (Montreal).

 

·       Program committee: Americas Conference on Information Systems 2008 (Toronto).

 

·       Program committee: Pacific Asia Conference on Information Systems 2005 (Bangkok), 2006 (Kuala Lumpur), 2007 (Auckland), and 2008 (SuZhou).

 

 ·      Program committee: the Annual Pre-ICIS HCI/MIS Workshop, 2006 (Milwaukee), and 2007 (Montreal).

 

 ·      Program committee: CNAIS (AIS China Chapter) symposium on "IT adoption: theories and applications," Chengdu, China, 2006.

 

ACADEMIC AWARDS and HONORS

·       Nominee: NUS Young Researcher Award, 2009.

·       Nominee: CAPs (Conference of Asian University Presidents) Young Researcher Award, 2008.

·       Nominee: NUS Young Researcher Award, 2008.

·       NUS Academic Research Fund (2008-2011).

·       NUS Academic Research Fund (2007-2008).

·       Best Paper Award 12th Americas Conference on Information Systems, Acapulco, Mexico, 2006.

·       NUS start-up research grant (2004-2007).

·       Social Sciences and Humanities Research Council of Canada 3-year research grant (2003-2006), with Dr. Izak Benbasat.

·       Natural Sciences and Engineering Research Council of Canada (NSERC) 5-year research grant (2003-2008), with Dr. Izak Benbasat, 2003.

·       Invited to Annual Doctoral Student Consortium, Decision Sciences Institute, Nov. 2002. 

·       Social Sciences and Humanities Research Council of Canada 3-year research grant (2000-2003), with Dr. Izak Benbasat.

·       Dean Earle D MacPhee Memorial Fellowship in Commerce and Business Administration, the University of British Columbia, 2001 -2002.

·       Dean Earle D MacPhee Memorial Fellowship in Commerce and Business Administration, the University of British Columbia, 2000 -2001.

·       Entrepreneurship Research Alliance Fellow, the University of British Columbia, 1999 -2000.

·       Dec. 9th Fellowship, Tsinghua University, 1996 -1997.

·       Guanghua Fellowship, Tsinghua University, 1995 -1996.

·       Federal Signal Corporation Scholarship, Tsinghua University, 1994 -1995.

 

 

This page is maintained by Zhenhui (Jack) Jiang

July 2008