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Zhenhui (Jack) Jiang Associate professor Department of Information Systems National University of Singapore Director, Center for Collaborative Media and
Technologies Phone: (65) 6516-7371 Email: jiang@comp.nus.edu.sg |
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Get a PDF version |
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· Doctor of Philosophy in Business Administration (Management Information Systems), Sauder School of Business, University of British Columbia, Canada, 2004 ·
Master
of Management,
School of Economics and Management, Tsinghua University, Beijing, China, 1999
·
Bachelor
of Economics,
School of Economics and Management, Tsinghua University, Beijing, China, 1997
· Bachelor of Engineering, Department of Automotive Engineering, Tsinghua University, Beijing, China, 1997 |
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ACADEMIC
APPOINTMENTS ·
Associate Professor (with tenure), Department of
Information Systems, National University of Singapore, 2010-Present ·
Visiting Appointments - Sloan School of
Management, Massachusetts Institute of Technology (MIT), July – December 2012 - School of Economics
and Management, Tsinghua University, February – June 2012 - HKUST Business
School, Hong Kong University of Science and Technology, January – February
2012 ·
Assistant Professor, Department of Information Systems,
National University of Singapore, 2004-2010 TEACHING
EXPERIENCE |
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·
Teaching at National University of Singapore (since
2004) - CS4260:
E-Business Models -
CS3240: Human Computer Interaction -
CS6771 (co-instructor): Seminars in
Information Systems Course Coordinator:
- CS5203:
Foundation of IS Research Methodologies -
CS5204: Foundation of Management of
IS ·
Teaching at Tsinghua University (2012) -
International MBA Module: E-Commerce ·
Teaching at Hong Kong University of Science and
Technology (2012) -
Ph.D. Seminar: Advanced Topics in
Information Systems ·
Teaching at University of British Columbia, 2002-3 - COMM335:
Information Systems Technology and Development (Database Management) |
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EDITORIAL
BOARD MEMBERSHIP |
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·
Associate editor: MIS Quarterly (2012 – 2013) ·
Editorial Board Member: IEEE Transactions on Engineering Management (2011 – 2014) ·
Associate editor: Journal
of AIS (2009 – 2012) ·
Associate editor: AIS
Transactions on Human-Computer Interaction (2008 – 2011) ·
Editorial board: Journal
of Database Management (2008 - 2011) |
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RESEARCH
INTERESTS |
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· Online Product Marketing, · Electronic Commerce, ·
Human
Computer Interaction, ·
Social
Media, and ·
Information
Privacy. |
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TEACHING
INTERESTS |
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· Electronic
Commerce, · Business Models and
Entrepreneurship, · Social Media
Analytics, · Human Computer
Interaction, and · Database Design and
Management. |
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CURRENT
RESEARCH GRANTS |
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·
NUSRI (NUS Research Institute) Grant
(2011-2013), Principal Investigator, US$100,000. ·
Singapore Ministry of Education
Academic Research Fund (2009-2013), Sole Investigator,
S$750,020 (about US$620,000 based on the
exchange rate in August 2011). ·
NUS Academic Research Fund
(2008-2011), Sole Investigator, S$49,001. |
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PUBLICATIONS (Refereed) |
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·
Jiang, Z., Heng, C. and Choi, B. “Privacy Concerns and
Privacy-Protective Behavior in Synchronous Online Social Interactions,”
forthcoming Information Systems
Research. (PDF version ·
Yu, J., Jiang, Z. and Chan, H. “The Influence of
Socio-Technological Mechanisms on Individual Motivation towards Knowledge Contribution
in Problem- Solving Virtual Communities,” IEEE
Transactions on Professional Communication, Vol. 54, No. 2, pp.
152-167, 2011. (PDF version ·
Zhu, L., Benbasat, I. and Jiang, Z. (equal contribution) “Let’s Shop Online
Together: An Empirical Investigation of Collaborative Online Shopping
Support,” Information Systems
Research, Vol. 21, No. 4, pp. 872-891, 2010. (PDF version ·
Chan, J., Jiang, Z. and Tan, B. (Lead Article) “Understanding
Online Interruption-Based Advertising: Impact of Exposure Time, Advertising
Intent, and Brand Image,” IEEE
Transactions on Engineering Management, Vol. 57, No. 3, pp. 365-379,
2010. (PDF
version ·
Jiang, Z., Chan, J., Tan, B., and Chua, W, “Effects of
Interactivity on Website Involvement and Purchase Intention,” Journal of the Association for
Information Systems, Vol. 11, Issue 1, 2010, pp. 34-59. (PDF version ·
Jiang, Z. and Benbasat, I. “Investigating the Influence
of the Functional Mechanisms of Online Product Presentations,” Information Systems Research,
Vol. 18, No. 4, 2007, pp. 454-470. (PDF version ·
Jiang, Z. and Benbasat, I. “The Effects of Presentation
Formats and Task Complexity on Online Consumers’ Product Understanding,” MIS Quarterly, Vol. 31, No. 3,
2007, pp. 475-500. (PDF version ·
Jiang, Z. Wang, W. and Benbasat, I. “Multimedia-based
Interactive Advising Technology for Online Consumer Decision Support,” Communications
of the ACM, Vol. 48,
No. 8, 2005, pp. 92-98. (PDF version ·
Jiang, Z. and Benbasat, I. “Virtual
Product Experience: Effects of Visual & Functional Control of
Products on Perceived Diagnosticity and Flow in
Electronic Shopping,”
Journal of Management Information Systems, vol. 21, No.3,
Winter 2004-5, pp. 111-147. (PDF version ·
Shi, Y., Chen, G. and Jiang, Z. “Key Factors for Information
Technology Management,” Chinese Journal of Management Science, Vol. 8, No. 3, September 2000, pp. 63-69. ·
Chen, G. and Jiang, Z. ”IT
adoption stages for Chinese enterprises,” Applications of the
Computer Systems (in
Chinese), Vol.9, 1999. ·
Jiang, Z. and Chen, G. ”IT and
Virtual Enterprise Operations,” Enterprise Management (in
Chinese), January 1999. PUBLICATIONS
(Non-Refereed) ·
Chen, J. and Jiang, Z. “User
Experience Design for Social Shopping Websites,” Tansuanzhi, http://ued.taobao.com/blog/tansuanzine-2010/
,
pp. 64-66, 2010. |
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WORKING
PAPERS |
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·
“Online Customer Behavior
After a Privacy Breach: A Theoretical Model and Empirical Test,” (with Sung
S. Kim and Ben Choi), in preparation for 4th review at Information Systems Research. ·
“From Online Inspection to Offline
Trial: The Enticing Effect of Incomplete Product Interactivity Designs,”
(with Cheng Yi and Izak Benbasat), 3rd review at Information Systems Research. ·
“Designing For Diagnosticity
And Serendipity: An Investigation Of Social
Product-Search Mechanisms,” (with Cheng Yi and Izak Benbasat), under review
at MIS Quarterly. ·
“The Determinants and Impacts of Aesthetic
Value in Customers’ First Interaction with Websites,” (with Weiquan Wang and
Bernard Tan), under review at Information
Systems Research. ·
“Embarrassing
Exposures in Online Social Networks: An Integrated Perspective of
Relationship Bonding and Privacy Invasion,” (with Ben Choi, Bo Xiao, and Sung
Kim), under review at MIS Quarterly. ·
“Are Sponsored Reviews Persuasive?
Understanding the Interplay among Review Sidedness, Congruence and
Heterogeneity”, (with Cheng Yi, Xianghua Lu, Khim Yong Goh, and Xiuping Li). |
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·
Cheng, Y., Yue,
Y., Jiang, Z. and Kim, H. “The Effects of Navigation Support and Group
Structure on Collaborative Online Shopping,” 15th International Conference on
Human-Computer Interaction (HCII), Las Vegas, US,
2013. ·
Choi, B. and Jiang, Z. “The Effects of
Social Structure Overlap and Profile Extensiveness on Social Connectivity
Regulation,” Best Paper Nominee, Pre-ICIS
SIG-HCI Workshop 2012, Orlando, Florida, US,
2012. ·
Yue,
Y. and Jiang, Z. “Co-Navigability, Tracking Fulfillment
and Autonomy in Collaborative Online Shopping,” Pre-ICIS SIG-HCI Workshop
2012, Orlando, Florida, US, 2012. ·
Luo,
C. Jiang, Z., and Yi, C. “The Power of Autonomy: Effect of Undesired Choice
on User Behavior and Attitude”, the
International Conference on Information Systems (ICIS), Orlando Florida, US, 2012.
·
Choi, B., Jiang, Z. and Yap, E.
“Information Sharing in Online Dyadic Exchange: A Relational Dialectic
Perspective,” Hawaii International
Conference on System Sciences (HICSS),
Maui, Hawaii, 2012. ·
Yi, C., Jiang, Z. and Benbasat, I.
“Enticing Consumers via Incomplete Product Experience: An Investigation of
Online Product Interactivity Designs,” Proceedings
of the ACM Conference on Human Factors in Computing Systems (CHI), Vancouver, Canada, 2011. ·
Sim, D., Ma, X., Zhao, S., Khoo, J.
T., Bay, S. L., and Jiang, Z. “Farmer’s Tale: A Facebook Game to Promote
Volunteerism,” Proceedings of the
ACM Conference on Human Factors in Computing Systems (CHI), Vancouver, Canada, 2011. ·
Yi, C., Jiang, Z. and Benbasat, I.
“Towards Organized Search and Unexpected Discoveries: Investigating the
Impacts of Product Tags and Featured Users in Online Product Search,” the International Conference on Information
Systems (ICIS), Saint Louis, US, 2010. ·
Jiang, Z., Qiu, L. Yi, C., and Choi, B., “An
Investigation of the Effects of Website Aesthetics and Usability on Online
Shoppers’ Purchase Intention,” the 16th Americas Conference on
Information Systems (AMCIS),
Lima, Peru, 2010. ·
Yi, C. Jiang, Z., and Benbasat, I. “Designing for
User-Generated Contents: An Investigation of Product Tags and Lead User
Exposure,” Pre-ICIS SIGHCI workshop, Phoenix Arizona, 2009. ·
Xu, Y., Lu, X., Goh, K.Y., Jiang, Z., and Zhu, X.
“The Impact of Online Social Network on Consumer Loyalty: An Empirical Study
of An Online Dining Community,” the
International Conference on Information Systems (ICIS), Phoenix, US, 2009. ·
Goh, K.Y., Lu, X., Xu, Y. and Jiang, Z.
“Quantifying the Competitive Impacts of Social Tagging in Online Reviews On
The Demand for Restaurant Dining,” Twentieth Workshop on Information
Systems and Economics (WISE),
Paris, France, December 13-14, 2008 ·
Yu, J. and Jiang, Z. “Active Participation in
Problem Solving Virtual Communities: A Learning Perspective”, 12th Pacific
Asia Conference on Information Systems (PACIS), SuZhou, 2008. ·
Chua, W., Tan, B. and Jiang, Z. “Effects of
Website Interactivity on Consumer Involvement and Purchase Intention”, the
International Conference on Information Systems (ICIS), Montreal, Canada, 2007. ·
Yu, J., Jiang, Z. and Chan, H. “A Model of
Identity Credibility in Virtual Communities: An Elaboration Likelihood Model
Perspective”, the 13th Americas Conference on Information Systems (AMCIS), Keystone, Colorado, USA, 2007 ·
Yu, J. and Jiang, Z. “Knowledge contribution in
problem solving virtual communities: the mediating role of individual
motivations,” Proceedings of the 2007 ACM SIGMIS CPR conference on
Computer Personnel Research, St. Louis, Missouri, USA, 2007 ·
Yi, C. and Jiang, Z. “The Antecedents of Online
Consumers’ Perceived Usefulness of Website: A Protocol Analysis Approach,” 12th
International Conference on Human-Computer Interaction (HCII), Beijing, China, 2007 ·
Zhu, L, Benbasat, I. and Jiang, Z. “Investigating
the Role of Presence in Collaborative Online Shopping,” Best Paper Award 12th Americas Conference on Information
Systems (AMCIS),
Acapulco, Mexico, 2006 ·
Qiu, L., Jiang, Z. and Benbasat, I. " Real
Experience in a Virtual Store: Designing for Presence in Online Shopping",
10th Pacific Asia Conference on Information Systems (PACIS), Kuala Lumpur, 2006. ·
Chua, Z. and Jiang, Z. “Effects of Anonymity,
Media Richness, and Chat-Room Activeness on Online Chatting,” Proceedings
of European Conference of Information Systems (ECIS), 2006. ·
Jiang, Z. and Benbasat, I. “The Effects of
Interactivity and Vividness of Functional Control in Changing Web Consumers’
Attitudes,” Proceedings of the International Conference of Information
Systems (ICIS), 2003. ·
Chen, G., Shi, Y. and Jiang, Z. “Key
Factors for Information Technology Management: a Chinese enterprises'
perspective,” International Federation for Information Processing
(IFIP) - World Computer
Congress 2000, ITBM-0241 |
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CONFERENCE
COMMITTEE MEMBERSHIP |
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·
Track
Chair (“Human Computer Interaction”), International
Conference on Information Systems (ICIS), 2012 (Orlando). ·
Min-Track Chair (“Trust in Information
Systems”), Americas Conference on
Information Systems (AMCIS), 2012 (Seattle). ·
Track Chair (“Social Media”), Pacific Asia Conference on Information
Systems (PACIS), 2012 (Huchiminh City). ·
Associate Editor: International
Conference on Information Systems 2007 (Montreal), 2009 (Phoenix), 2010
(Saint Louis), and 2011 (Shanghai). ·
Min-Track Chair (“Trust in Information
Systems”), Americas Conference on
Information Systems (AMCIS), 2011 (Detroit). ·
Program committee: Americas Conference on Information Systems
2008 (Toronto), 2009 (San Francisco), 2010 (Lima, Peru), and 2011 (Detroit) ·
Track Chair (“Human Behavior and IS”),
Pacific Asia Conference on Information
Systems (PACIS), 2011 (Brisbane). ·
Program committee: Pacific Asia Conference on Information
Systems 2005 (Bangkok), 2006 (Kuala Lumpur), 2007 (Auckland), 2008 (SuZhou), and 2010 (Taipei). ·
Program committee: the Annual Pre-ICIS HCI/MIS Workshop,
2006 (Milwaukee), 2007 (Montreal), 2008 (Paris), and 2009 (Phoenix). ·
Program committee: CSWIM (China Summer Workshop in Information
Management), 2010 (Wuhan), and 2011 (Harbin). ·
Program committee: CNAIS (AIS China
Chapter) symposium on "IT adoption: theories and applications,"
Chengdu, China, 2006. INVITED
TALKS ·
Erasmus University, Rotterdam School
of Business, November 2012 ·
University of Massachusetts Boston,
College of Management, November 2012 ·
New York University, Stern School of
Business, October 2012 ·
Boston College, Carroll School of
Management, October 2012 ·
University of Wisconsin-Madison,
Wisconsin Business School, October 2012 ·
Georgia Institute of Technology, Scheller College of Business, October 2012 ·
Georgia State University, J. Mack
Robinson College of Business, October 2012 ·
University of Georgia, Terry College
of Business, October 2012 ·
University of British Columbia, Sauder
School of Business, September 2012 ·
Tsinghua University, School of
Economics and Management, June 2012 ·
Renmin
University, School of Business, June 2012 ·
Peking University, Guanghua
School of Management, June 2012 ·
Xi’an Jiaotong
University, the School of Management, May 2012 ·
Fudan
University, School of Management, May 2012 ·
University of Nottingham Ningbo,
Nottingham University Business School, May 2012 ·
Nanyang
Technological University, Nanyang Business School,
February 2012 ·
Nanjing University, School of
Business, June 2011 ·
University of British Columbia, Sauder
School of Business, May 2011 ·
Taobao
Research Institute (www.taobao.com), April
2011 ·
Peking University, Guanghua
School of Management, April 2011 ·
Tsinghua University, School of
Economics and Management, March 2011 ·
Nanjing University, School of
Business, June 2010 ·
Georgia Institute of Technology,
College of Management, April 2010 ·
Nanjing University, School of
Business, September 2008 ·
City University of Hong Kong, Faculty
of Business, September 2008 ·
Hong Kong University of Science and
Technology, HKUST Business School, September 2008 ·
Fudan
University, School of Management, July 2008 ·
McMaster University, DeGroote School of Business, December 2007 ·
Chinese University of Hong Kong, CUHK
Business School, September 2007 |
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·
Best
Paper Nominee, Pre-ICIS SIG-HCI Workshop 2012, Orlando, Florida, US, 2012. ·
Nominee: NUS Young Researcher Award, 2009. ·
Nominee: CAPs (Conference
of Asian University Presidents) Young
Researcher Award, 2008. ·
Nominee: NUS Young Researcher Award, 2008. ·
NUS Academic Research Fund
(2008-2011). ·
NUS Academic Research Fund
(2007-2008). ·
Best Paper Award 12th Americas Conference on Information
Systems, Acapulco, Mexico,
2006. ·
NUS start-up research
grant (2004-2007). ·
Social Sciences and Humanities
Research Council of Canada 3-year research grant (2003-2006), with Dr. Izak
Benbasat. ·
Natural Sciences and Engineering Research
Council of Canada (NSERC) 5-year research grant (2003-2008), with Dr. Izak
Benbasat, 2003. ·
Invited to Annual Doctoral Student
Consortium, Decision Sciences Institute, Nov. 2002. ·
Social Sciences and Humanities Research
Council of Canada 3-year research grant (2000-2003), with Dr. Izak Benbasat. ·
Dean Earle D MacPhee
Memorial Fellowship in Commerce and Business Administration, the University
of British Columbia, 2001 -2002. ·
Dean Earle D MacPhee
Memorial Fellowship in Commerce and Business Administration, the University
of British Columbia, 2000 -2001. ·
Entrepreneurship Research Alliance
Fellow, the University of British Columbia, 1999 -2000. ·
Dec. 9th Fellowship, ·
Guanghua
Fellowship, Tsinghua University, 1995 -1996. ·
Federal Signal Corporation
Scholarship, Tsinghua University, 1994 -1995. EXTERNAL
EXAMINER/REVIWER ·
Singapore NRF (NATIONAL RESEARCH
FOUNDATION) Competitive Research Programme (CRP)*, 2013 *
The CRP scheme funds a broad base of
research programmes through a competitive bottom-up approach, each from a
range of $5mil to $10mil. ·
Erasmus University Rotterdam, 2012 ·
Research Grant Council (RGC) of Hong
Kong, 2012 ·
Research Committee of City University
of Hong Kong, 2012 MEDIA
MENTION ·
Xinhua News Net, the largest and most
authoritative media network in China, September 21 2012, http://yn.xinhuanet.com/info/2012-09/21/c_131865244.htm.
RESEARCH FELLOW /
PH.D. STUDENT PLACEMENT ·
Research Fellow: Xiaojuan Ma (Ph.D. from Princeton University, 2010),
Post Doctoral Fellow, Human Computer Interaction Institute, Carnegie Mellon
University. ·
Student: Cheng Yi (Ph.D. from NUS, 2011), Assistant Professor,
Department of Management Science and Engineering, School of Economics and
Management, Tsinghua University. ·
Student: Jie Yu (Ph.D. from NUS, 2010, co-supervised), Teaching
Fellow, Nottingham University Business School China, University of Nottingham
Ningbo. |
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This page is maintained by Zhenhui (Jack) Jiang Feb 2013 |
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