Office: SOC1, 04-09
3 Science Drive 2
Singapore 117543
Tel: +65 6516 1185
Fax: +65 6779 4580
Email: phangcw@comp.nus.edu.sg

 
ICT Implementation and use in the public sector, Electronic participation in online networks for public deliberation,  knowledge management
 

Journal Articles

• Phang C. W., Kankanhalli, A. and Ang, C. Z. (forthcoming) "Investigating Organizational Learning in eGovernment Projects: A Multi-Theoretic Approach", Journal of Strategic Information Systems.
   

• Phang, C. W., and Kankanhalli, A. (forthcoming). “A Framework of ICT Exploitation for E-Participation Initiatives”, Communications of the ACM.
   

• Phang, C. W., Sutanto, J., Kankanhalli, A., Li, Y., Tan, B. C. Y., and Teo, H. H. (2006). “Senior Citizens’
  Acceptance of Information Systems: A Study in the Context of E-Government Services,” IEEE Transactions on
  Engineering Management, 53(4), pp.555-569.

Conference/Workshop Articles

• Phang, C. W., Kankanhalli, A., Chua, Z., and Goh, K. Y. (2007), "Investigating Participation in Online Policy Discussion Forums over Time: Does Network Structure Matter?" in Proceedings of the International Conference on Information Systems (ICIS), Montréal, Canada, 9-12 December.
   

• Phang, C. W., Zheng, J., and Zhong, Y. (2007). "Global Deployment of Enterprise Systems in MNC: Exploring the Importance of Intercultural Social Knowledge," in Proceedings of the 11th Pacific-Asia Conference on Information
  Systems (PACIS), Auckland, NZ, 3-6 July.
   

• Phang, C. W., Ang, C-Z., and Kankanhalli, A. (2006). “A Structurational Analysis of IT-induced Organizational Change
  in a Public Organization,” OCIS Division, Academy of Management Meeting (AoMM), Atlanta, Georgia,
  11-16 August.
   

• Phang, C. W., and Kankanhalli, A. (2006). “Engaging Youths via E-Participation Initiatives: An Investigation in the
  Context of Online Policy Discussion Forum,” IFIP 8.2 Working Conference on Social Inclusion, Limerick, Ireland,
  13-15 July.
   

• Phang, C. W., and Kankanhalli, A. (2006). “Motivations for Individual’s E-Participation,” Workshop on Understanding eParticipation at International Conference on Digital Government Research, San Diego, CA, 21-24 May.
   

• Phang, C. W., and Kankanhalli, A. (2005). “Organizational Culture, Learning, Politics, and Institutions: A
  Structurational Framework of IT-Induced Organizational Change,” in Proceedings of the International Conference
  on Information Systems (ICIS), Las Vegas.
   

• Phang, C.W., and Kankanhalli, A. (2005). “A Research Framework for Citizen Participation via E-Consultation,” in Proceedings of Americas Conference on Information Systems (AMCIS), Omaha, NE.
   

• Phang, C. W., Sutanto, J., Yan, L., and Kankanhalli, A. (2005). “Senior Citizens’ Adoption of E-Government: In Quest
  for the Antecedents of Perceived Usefulness,” in Proceedings of Hawaii International Conference on Systems
  Sciences (HICSS), Big Island, Hawaii.
   

• Sutanto, J., Phang, C. W., Kuan, H. H., Kankanhalli, A., and Tan, B. C. Y. (2005). “Role Coordination in Global Virtual Teams,” in Proceedings of Hawaii International Conference on Systems Sciences (HICSS), Big Island, Hawaii.
   

• Sutanto, J., Phang, C. W., Kankanhalli, A., and Tan, B. C. Y. (2004). “Towards a Process Model of Media Usage in
  Global Virtual Teams,” in Proceedings of European Conference on Information Systems (ECIS), Turku, Finland.

Book Articles

• Phang, C.W., and Kankanhalli, A. (to be published in December 2007), “Current State and Future of E-Participation Research” in G.D. Garson and M. Khosrow-Pour (Eds.), Handbook of Research on Public Information Technology, Idea Group, Hershey, PA.
   

• Phang, C.W., and Kankanhalli, A. (2007), “Success Factors for Electronic Tax Filing in Singapore”, in J. Makolm and G. Orthofer (Eds.), E-Taxation: State and Perspectives, Institute of Informatics in Business and Government, Linz, Austria.
   

• Sutanto, J., Phang, C.W., Kankanhalli, A., and Tan, B.C.Y. (2006) “Towards a Process Model of Media Usage in Global Virtual Teams,” in Collaborating Virtually: Concepts & Applications, ICFAI University Press, Hyderabad, India.
   

• Phang, C.W., and Kankanhalli, A. (2006). “Factors Promoting Citizen Participation via Digital Government: A Theoretical Perspective,” in A. Anttiroiko and M. Mälkiä (Eds.), Encyclopedia of Digital Government, Idea Group Inc., Hershey, PA. 

Work-in-Progress

• Phang. C. W., Feng, M. S., and Kankanhalli, A. “Exploring the Relationships between Social Network Structural Properties and Online Policy Deliberation”
   

• Phang, C. W., Kankanhalli, A., Ramakrishnan, K., and Raman, K. S. “Exploring the Product and Demographic Differences across Online Store Visit Strategies,” (under first round of review at the Journal of Organizational Computing & Electronic Commerce).

Teaching Activities and Students' Feedback Ratings:

• Professional Affiliations
  o Association for Information Systems (AIS)
  o Special Interest Group on Electronic Government (SIGeGov)
   
• Ad-hoc reviewer for journals
  o European Journal of Information Systems
  o Database for Advances in Information Systems

o e-Service Journal
o Journal of Enterprise Information Management
 
• Ad-hoc reviewer for conferences
  o International Conference on Information Systems (ICIS) 2006, 2007
  o Academy of Management Meeting (AoMM) 2006 (OCIS division)
  o International Conference on Digital Government Research 2006
  o Hawaii International Conference on Systems Sciences (HICSS) 2005, 2007, 2008
  o Americas Conference on Information Systems (AMCIS) 2005
  o Pacific-Asia Conference on Information Systems (PACIS) 2005, 2006
  o International Conference on Knowledge Management (ICKM) 2005

• Dell PhD Fellowship Award for Excellence in Research (2007)
• PACIS2006 Doctoral Consortium participant
• Instructorship, National University of Singapore, 2006-curremt
• Best Teaching Assistant Award (2005/06)
• Teaching Assistantship, National University of Singapore, 2003-2006