Home Research Teaching Publications

PUBLICATIONS

Journal Publications

Tan, B.C.C., Pan, S.L. and Hackney, R. (2009). The strategic implications of web technologies: A process model of how web technologies enhance organizational performance. IEEE Transactions on Engineering Management, Forthcoming.

Pan, S.L., Tan, B.C.C., Huang, J. and Poulson, B. (2007). The development paths of non-strategic capabilities. European Management Journal, 25(5), 344-358.

Tan, C.C. and Tan, G.W. (2005). Hardwarezone: A Singaporean success story. International Journal of Cases on Electronic Commerce, 1(3), 37-53.

Conferences

Tan, B.C.C. and Pan, S.L. (2008). Strategic online communities: How online communities facilitate business strategies to enhance organizational performance. International Conference on Information Systems (ICIS), Paris, France, 14-17 December.

Tan, B.C.C., Yi, C. and Chan, H.C. (2008). Beyond annoyance: The latent benefits of distracting website features. International Conference on Information Systems (ICIS), Paris, France, 14-17 December.

Tan, B.C.C., Ng, E.H. and Chan, H.C. (2008). The effect of distractions on online consumer satisfaction. European Conference on Information Systems (ECIS), Galway, Ireland, 9-11 June.

Tan, B.C.C. and Pan, S.L. (2008). Strategic virtual communities: How virtual communities enhance organizational performance. Academy of Management Annual Meeting (AOM), Anaheim, CA, 8-13 August.

Pan, S.L., Tan, B.C.C., Huang, J. and Poulson, B. (2007). The development paths of non-strategic capabilities. Academy of Management Annual Meeting (AOM), Philadelphia, PA, 3-8 August.

Tan, B.C.C., Pan, S.L. and Hackney, R.A. (2007). The value of e-business: How web assimilation leads to better organizational performance. International Conference of Information Systems (ICIS), Montreal, Canada, 9-12 December.

Chapters in Edited Books

Tan, C.C. (2006). E-business in Hardwarezone.com. In S. L. Pan (ed.), Managing Emerging Technologies and Organizational Transformation in Asia (pp 165-185). Singapore: World Scientific.

Teaching Cases

Tan, B.C.C. and Pan, S.L. (2008). Web assimilation at Hardwarezone.com. Asian IT Case Series. Retrieved October 3 from http://aitcs.nus.edu.sg/bin/view/Library/#HWebAssimilationatHardwarezonecom

Tan, B.C.C., Pan, S.L. and Cha, V. (2008). Service transformation through a public-private partnership model of e-government development: A case study of the NS portal. Asian IT Case Series. Forthcoming.

Tan, B.C.C., Pan, S.L. and Cha, V. (2008). Developing a customer-centric, inclusive e-government: Lessons from the Central Provident Fund Board of Singapore. Asian IT Case Series. Forthcoming.