Information on Raffles Marina

Raffles Marina
Position: 1 20.53'N; 103 38.22'E
Contacts: VHF 77 (Call 'Raffles Marina')
Tel : +65 6861 9000
Fax : +65 6862 2280
Email : dmo@rafflesmarina.com.sg

Address: 10 Tuas West Drive Singapore 638404

Reception          6861 8000 recept@rafflesmarina.com.sg
Dockmaster's Office 6861 9000 dmo@rafflesmarina.com.sg    

MARINE CONCESSIONAIRES              
Marina Yacht Services           6869 1861
Simpson Marine (SEA) Pte Ltd       6863 2916
SG Boating Pte Ltd               6897 7971
Max-Out Hydrosports Pte Ltd           6869 2291
Seal Superyacht Asia (S) / North American Boat Services Pte Ltd           6869 1813

IMPORTANT NOTICE (Effective 1 June 2008) FOR ALL YACHT ARRIVALS & DEPARTURES INTO OR OUT OF SINGAPORE WATERS

• All yachts arriving from overseas, requiring inward clearances, must tie up at the designated CIQP zones and await clearances.
• Yachts requesting immigration clearance must fly the international code flag Q, (or 2/5 or 3/4 flag), until clearances are completed.
• No person may disembark and no person may board the yacht, until clearances are completed. No goods may be off-loaded, and no goods may be on-loaded, until clearances are completed.
• Similarly, yachts already cleared out are required to ensure that pending departure, no cleared person disembarks, and no other person boards; and no cleared goods are off-loaded and no other goods are on-loaded.
• CIQP clearances are available by prior appointment, between 0900 and 1700hrs only. Security and marina personnel are available to assist. As ICA officers are not based at the marina, advance notice is required, or a waiting period of 2 to 4 hours may be required.
• As required by law, armed security guards are posted at the marina, to ensure compliance. The co-operation of all arriving and departing yachts, is appreciated.

STANDARD OPERATING PROCEDURE FOR IMMIGRATION AND CUSTOMS CLEARANCE FOR YACHT ARRIVALS AND DEPARTURES INTO OR OUT OF SINGAPORE WATERS

Please note the following key procedures, which must be complied with:

OPERATING HOURS
A) 0900hrs to 1700hrs
Raffles Marina will arrange Arrivals and Departures of Immigration clearance daily, Mon-Sun
(inclusive of Public Holidays) from 0900 hrs to 1700 hrs ONLY.

B) Before 0900 hrs and after 1700 hrs
For clearance before 0900 hrs and after 1700 hrs, please proceed to the two gazetted
immigration anchorages.

1. Changi General Purpose Anchorage Approximate Position Lat 01 20.2'N. Long. 104 03.8'E
2. Western Quarantine & Immigration Anchorage off Sisters Island

   Approximate Position Lat. 01 13.0'N. Long. 103 49.7'E
   You are advised to contact ICA at VHF Channel 74 prior to your arrival. For
   assistance, please contact ICA at:
   Telephone: 6377 5882/6377 5992
   Fax: 6273 5635 or 6377 5993
   Email: ICA_CREW_Administrator@ica.gov.sg
   

CLEARANCE FOR YACHT ARRIVALS

1. Submit Crew/Passenger list, 6 hours in advance, to our Dockmaster's Office via fax 6862 2280 or email to dmo@rafflesmarina.com.sg.
2. Advise ETA at Raffles Marina.
3. Call Raffles Marina at VHF Channel 77, 30 minutes prior to your arrival.
4. Fly flag number '2' and '5' in a vertical line with '2' above '5', if you have no passengers on board.
5. Fly flag nubmer '3' and '4' in a vertical line with '3' above '4', if you have passengers onboard. .
6. Proceed to Zone A or Zone B (please see attached for the CIQP Zone Map).
7. Wait for ICA Officer to board your vessel for immigration clearance.

IMPORTANT:

No person may disembark and no person may board the yacht, until clearances are completed. No goods may be off-loaded, and no goods may be on-loaded, until clearances are completed.

As required by law, armed Security Guards are posted at the marina, to ensure compliance. The co-operation of all arriving and departing yachts, is appreciated.

Upon clearance by the ICA officer, the Captain is to proceed to Dockmaster's Office for registration. Please bring along the following documents:

• Registration Certificate
• Insurance Certificate
• Last Port Clearance and the crew/passenger list, checked and stamped by the Immigration Officer

Only after all documents are cleared, please moor your boat to the allocated berth.

CLEARANCE FOR YACHT DEPARTURES

1. You are required to inform the Dockmaster's Office of your ETD 6 hours in advance before your departure.
2. Immigration clearance will be processed onboard the vessel.

   IMPORTANT

   Yachts already cleared out are required to ensure that no person disembarks and no person may board the yacht, until clearances are completed. No goods may be off- loaded, and no goods may be on-loaded, until clearances are completed.

3. It is important to note that no crew or passengers are allowed to disembark once Immigration clearance is complete except for emergency.
4. You must depart the berth, as soon as you have been cleared by the Immigration. We seek your full co-operation on the above procedures. Please do not hesitate to call the Dockmaster's s Office at 6861 9000 or email to dmo@rafflesmarina.com.sg.

PORT CLEARANCE

B) Without Boat Registration Certificate/Expired Boat Registration Certificate

If you do not possess boat registration certificate or your boat registration certificate has expired, please proceed to:

One-Stop Document Centre
Maritime and Port Authority of Singapore
74 Keppel Road
#01-26 Tanjong Pagar Complex
Singapore 089054
Tel: 6325 2374
Port Clearance can be done 24 hours in advance. Please call the Dockmaster's
Office for further assistance.