12 Oct 2004
CS 5244: Patterns of Use
8
Being found as relevant
nAdvanced features of search not often used
n“Just to be safe”, use full text
nCommon and well-understood UI (legacy effect)
nWhen features failed, users often don’t try them again
n
nFeatures thus need:
nTo be properly introduced / understood (scaffolding)
nTo have well-understood error messages