12 Oct 2004
CS 5244: Patterns of Use
18
User behavior
nUsers tend not to use monitoring steps
nSign up for email alerts, create a channel
n
nEven in a formal search mode
nUsers use simple keyword search, not advanced
nDon’t revise their queries often (75% of all searches)
nDon’t access help
n
nUsers don’t seem to have strongly repetitive patterns within a cluster of pages
nNo consistent paths
nLongest repeated sequence analysis fails
n
nLarger volume of queries
nHigher percentage of repetition
nCaching is a good strategy