19 Oct 2004
CS 5244: Library Evaluation
4
Evaluation types
ˇMacroevaluation
lQuantitative
lDegree of exposure
l
ˇMicroevaluation
lDiagnostic
lGives rationale for performance
Macroevaluation - like the figures that were shown on NYPL and NLB.  Doesn’t necessarily point to how these figures are achieved, or whether they can be improved, or aid ways in identifying failure points
Microevaluation – finds factors responsible for the levels of performance on a transaction level