19 Oct 2004
CS 5244: Library Evaluation
31
References for Today
¡Witten, Moffat and Bell
(99) Managing Gigabytes, Section 4.5
¡Lesk (1997), Chapter 7,
Usability and Retrieval Evaluation, Sections 7.6
¡Baker and Lancaster
(91) The Measurement and Evaluation of Library
Services, Information Resources Press