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n |
Correlated in
business roles
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Not just
messaging anymore
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Has a marked
interrupt effect
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n |
Jackson 2003
study shows people on average read
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email right away
(within 2 minutes) and take ~ 1
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minute to recover
from interruption.
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Co-opted by many
functions needed in
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information
management
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n |
Production,
transmission and filtering of information
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Takes the form of
tasks:
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n |
Coordination
(Time): calendar and deadlines
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n |
Collaboration
(Other people): contacts
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