29 Sep 2004
CS 5244:
Reference Interviews / Information Seeking
32
Heading
in the right direction for the future?
¡Question session as a data object to be studied and statistically analyzed.
¡Collaboration strategies to bring users to experts 24/7.
¡HCI studies and chat/email/dialog toolkits to make user interactions seem more polite and pleasant.
¡Melding of automatic methods with manual ones.