| Affective Factors –
Kuhlthau (93) |
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| ¡ | Initiation: uncertainty |
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| ¡ | Selection:
optimism |
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| ¡ | Exploration: confusion/frustration/doubt |
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| ¡ | Formulation:
clarity |
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| ¡ | Collection:
sense of direction and confidence |
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| ¡ | Presentation:
satisfaction or disappointment |
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| Intervention |
