13 Aug 2003
CS 6210: Module 1
9/29
RI as an communicative art
ˇWhen a group of MLS students were sent on a mission to the library to ask a question…
l__% said that they might ask another question in the future
l__% said that they wouldn’t bother asking the librarian even if they have an information need
l
ˇNo matter what form the reference interview takes on, a form of interpersonal communication takes place
lIs not and cannot be free of relational dimensions
How many of you have consulted the reference desk in the library?
Would you do it again?