Reference Interviews

What is a reference interview?

What is a reference interview?

RI as a process: a first point of view

RI as an information transfer process

Why only ___%?!?

One reference interview

One reference interview

RI as an communicative art

"When attempts to find information..."

Question Negotiation

Types of queries in RI

Question Variability

RI as a doctor consultation?

Finding and evaluating materials

Available sources in the library

The Information Chain

Evaluating a source

RI as a process: revised game plan

Transition into the DL

A Librarian’s Lament

The state of digital reference

TREC Question Answering

Ask-A services

What is Digital Reference?

Virtual Reference Desk Network

But does it matter?

Heading in the right direction for the future?

References