Influencing Factors and Results
nUser’s understanding of the Web
nUser’s experience
nMental model
nUser’s expectation
nUser’s Goal
nSituational goals
nSpecific search goals
nFormat goals
nSearching Approaches
nLinking
nUse of search engines
nURL use
nOnline catalog use
nSearching within a web-site domain
nUsers are categorized based on # of approaches used
