Influencing Factors and Results
n Searching
Approaches
n Linking
n Use of search
engines
n URL use
n Online catalog use
n Searching within a
web-site domain
n Users are
categorized based
on # of approaches
used
n User’s
understanding of
the Web
n User’s experience
n Mental model
n User’s expectation
n User’s Goal
n Situational goals
n Specific search
goals
n Format goals