Evaluation of Library
Services
Why Evaluation?
Quantitative metrics
Evaluation types
Macroevaluation
More exact ways to
quantify exposure
Bang for the buck?
Macroevaluation -
Conclusions
Microevaluation Axes
Microevaluation Trends
"Technical Services"
Principle of Least Effort
More on accessibility and
convenience
Accessibility versus
Motivation
Materials-centered
Collection Evaluation
Principled methods for
materials-based evaluations
Use-centered Collection
Evaluation Methodologies
Effectiveness as
Circulation
Collection Mapping
Use Factors
In-House Use Evaluation
Methods
Material Availability
Slide 23
Evaluating Catalog Use
References