Number of items
500 items requested
Acquisition barrier
40 items
not acquired
460 items acquired
PA = .92
415 items not in
circulation
Circulation barrier
45 items in
circulation
PC = .90
Library barrier
348 items in correct
location on shelves
67 items not in correct
location on shelves
PL = .84
User barrier
331 items correctly
located on shelves
by user
17 items not located
on shelves by user
PU = .95
Adapted from Kantor (76)
PS = PA × PC × PL × PU
PS = .66