National University of Singapore
School of Computing :: Department of Information Systems

TEO Hock Hai (Dr.)

Hock-Hai Teo is Professor of Information Systems and the Head of the Department of Information Systems at the School of Computing, National University of Singapore. Prior to his current appointment as Head of Department, Dr. Teo had served as Vice-Dean, Corporate Communications from August 2007 to August 2008. His research interests are in the areas of IT innovation adoption, assimilation and impacts, information privacy, electronic market institutions, and virtual communities. Dr. Teo has published broadly in journals such as the ACM Transactions on Computer-Human Interactions, MIS Quarterly, Journal of Management Information Systems, Information Systems Research, IEEE Transactions on Engineering Management, International Journal of Human-Computer Studies, and Information and Management and has presented at numerous international conferences, including the International Conference on Information Systems. He is currently serving or has served on the editorial boards of Data Base for Advances in Information Systems, European Journal of Information Systems, International Journal of Electronic Commerce, Information Systems Research, IEEE Transactions on Engineering Management and MIS Quarterly. He has won numerous best paper award at conferences and was also the winner of the MIS Quarterly Reviewer of the Year (2004) award.

Please click here to download my complete curriculum vitae.

Education Qualifications

1999: Doctor of Philosophy (Information Systems)
National University of Singapore

1995: Master of Science (Computer and Information Sciences)
National University of Singapore

1990: Bachelor of Science (Second Upper Honors) (Computer and Information Sciences)
National University of Singapore

Academic and Professional Experience

  • Department of Information Systems, National University of Singapore
    2013.07 – Present: Professor with Tenure
    2006.01 – 2013.07: Associate Professor with Tenure
    2000.09 – 2006.12: Assistant Professor
    1998.09 – 2000.08: Fellow
    1992.05 – 1998.08: Teaching Assistant

  • The Wharton School, University of Pennsylvannia
    1999.01 – 1999.12: Visiting Scholar

  • The School of Management, Xian Jiaotong University
    2009.06 – Present: Visiting Professor

  • The School of Management, Nanjing University
    2010.06 – Present Visiting Professor

  • Urban Redevelopment Authority
    1990.05 – 1992.04 Systems Analyst

Administrative Leadership

  • Head of Department, 2008 - Present.
  • Vice Dean (Corporate Communications), 2007 - 2008.

Research Interests
I work mainly on two major streams of research.

The first focus mainly on understanding how organizations assimilate IT or IT-enabled innovations effectively. Operationally, this focus translates into developing and testing theories on how organizations explore, adopt, implement, and use these innovations across various industry contexts and the impact of assimilating such innovations. In this stream of research, the predominant unit of analysis is the organization.

The second stream focus on the human information processing, decision making and privacy issues that are pertinent to new IT artifacts, institutions, and applications on the Internet as well as the mobile platforms. Specifically, this focus translates into developing and testing theories on how an individual's information processing capabilities, decision making and privacy concerns are affected by artifacts such as recommendation agents and location-based services, institutions such as group-buying and auctions and applications such as electronic-word-of-mouth systems and free-trial software. In this stream of research, the predominant unit of analysis is the indivdual.

Selected Journal Publications

  • Xu, H., Teo, H.H., Tan, B.C.Y., and Agarwal, R. "Effects of Individual Self-Protection, Industry Self-Regulation and Government Regulation on Privacy Concerns: A Study of Location-Based Services," Volume 23, Number 4, 2012, Information Systems Research, pp. 1342-1363.

  • Wei, K.K., Teo, H.H., Chan, H.C. and Tan, B.C.Y. "Conceptualizing and Testing a Social Cognitive Model of Digital Divide," Volume 22, Number 1, 2011, Information Systems Research, pp.170-187.

  • Xu, H., Teo, H. H., Tan, B.C.Y., and Agarwal, R. "The Role of Push-Pull Technology in Privacy Calculus: The Case of Location-Based Services," Volume 26, Number 3, 2010, Journal of Management Information Systems, pp. 137-176.

  • Tan, C.H., Teo, H. H., and Benbasat, I. "Assessing Screening and Evaluation Decision Support Systems: A Resource Matching Perspective," Volume 21, Number 2, 2010, Information Systems Research, pp. 305-326.

  • Chan, H.C. and Teo, H.H. "Evaluating the Boundary Conditions of the Technology Acceptance Model: An Exploratory Investigation," ACM Transactions on Computer-Human Interaction, Volume 14, Number 2, 2007, Article 9.

  • Hui, K.L., Teo, H.H. and Lee, T.S.Y. "The Value of Privacy Assurance: An Exploratory Field Experiment," MIS Quarterly, Volume 31, Number 1, 2007, pp. 19-33.

  • Teo, H.H., Wei, K.K., and Benbasat, I. "Predicting Intention to Adopt Interorganizational Linkages: An Institutional Perspective," MIS Quarterly, 2003, Volume 27, Number 1, pp. 1-31.

  • Teo, H. H., Tan, B.C.Y., and Wei, K.K. "Organizational Transformation using Electronic Data Interchange: The Case of TradeNet in Singapore," Journal of Management Information Systems, 1997, Volume 13, Number 4, pp. 139-165.

Selected Conference Publications

  • Cui, T. R. and Teo, H.H., "Can Information Technology Bridge Knowledge Distance in Organizational Open Innovation? An Absorptive Capacity Perspective," In Proceedings of the 33rd International Conference on Information Systems, Marriott World Center Resort, Orlando, Florida, United States, 16-19 Dec 2012.

  • Cui, T., Wang, X., and Teo, H.H., "Effects of Cultural Cognitive Styles on Users' Evaluation of Website Complexity," Forthcoming In Proceedings of the 33rd International Conference on Information Systems, Orlando, United States.

  • Wang, X., and Teo, H.H., "Perceptual and Conceptual Effects of Incidental Exposure to Web Ads," Forthcoming In Proceedings of the 33rd International Conference on Information Systems, Orlando, United States.

  • Tong, Y., Goonawardene, N., Tan, S.L.S., and Teo, H.H., "The Impact of Job Rotation on Physicians' System Use: A Situated Learning Perspective," In Proceedings of the 32nd International Conference on Information Systems Shanghai International Convention Center, Shanghai, China, 4-7 Dec 2011.

  • Wang, X.W., Yang, X., Teo, H.H., and Tong, Y., "IT Employees Organizational Identification: Examining Its Antecedents and Impact on Turnover," In Proceedings of the 31st International Conference on Information Systems, Hyatt Regency St. Louis at The Arch, Saint Louis, Missouri, 12-15 Dec 2010.

  • Li, M.X., Tan, C.H., and Teo, H.H., "How to Display Branded and Non-Branded Goods in Online Shopping Websites," In Proceedings of the 31st International Conference on Information Systems, Hyatt Regency St. Louis at The Arch, Saint Louis, Missouri, 12-15 Dec 2010.

  • Ping, W., Goh, K.Y. and Teo, H.H., "Engaging Consumers with Advergames: An Experimental Evaluation of Interactivity, Relevancy and Expectancy," In Proceedings of the 31st International Conference on Information Systems, Hyatt Regency St. Louis at The Arch, Saint Louis, Missouri, 12-15 Dec 2010.

Awards and Honors

  • 2010: IBM Faculty Award – Delivering IT-enabled Service Innovation
  • 2009: INFORMS Information Systems Research Service Award – Associate Editor
  • 2004: Management Information Systems (MIS) Quarterly Reviewer of the Year Award – Reviewer
Dr. Teo has also won numerous other research awards such as best conference paper awards. Please click here for more details.

Personal Data
Dr. Teo is married to Chunzhi. They have two children, Chee Hao and Chee Yan.



Teo Hock Hai

   Office: Room 4-37, COM2
   Building, 13 Computing Drive.    Singapore 117417
   Phone: (65) 6516 2979
   Fax: (65) 6779 4580
   Email: teohh@comp.nus.edu.sg