I am serving as the General Co-Chair for the joint LREC-COLING conference, to be held in May 2024, alongside Nicoletta Calzolari (CNR-ILC).

I am serving (since Sep 2021) the Asssociation for Computational Linguistics as a co-chair of the ACL Ethics Committee, alongside Yulia Tsvetkov and Karën Fort.

I am also a member of the International Committee for Computational Linguistics (ICCL), since 2021. This committee organizes the large COLING conference in the CL/NLP community, and is a peer organization to the ACL.

I am the Surveys Editor for the Journal of AI Research (JAIR), a premier publication venue for Artificial Intelligence research.

I am on the editorial board of Information Retrieval, a Springer journal. I was also a reviewer in the reviewer pool for the Transactions of the Association for Computational Linguistics (TACL), from 2015-2016.

I served as the international PC Co-chair for the The 8th CCF International Conference on Natural Language Processing and Chinese Computing (NLPCC 2019), together with Jie TANG of Tsinghua University. This is premier domestic NLP and Chinese Computing conference within China.

I also served as the ACL Anthology Editor, from 2008-2018, and was elected to be an executive board member of the Association of Computational Linguistics, at-large, as their first information officer, for the 2012-2015 period.

I edited a special issue of the International Journal on Digital Libraries on Bibliometric - Enhanced Information Retrieval and Natural Language Processing for Digital Libraries In the past, I also have edited special issues of the IJDL (on very large digital libraries) and the IJCLCLP on Chinese language question answering.

I served as the registration chair for SIGIR 2008 and have served as publicity chair and helped out in the local organization for ACL-IJCNLP 2009. I have also served as the publication chair of AIRS 2006.

I served as the PC co-chair for JCDL 2018, the premier venue for digital libraries, together with Ed Fox of Virginia Tech and Vivien Petras, Berlin School of Library and Information Science at Humboldt University. I also served as the PC co-chair for ACL 2017, the premier research conference in natural language processing, with Regina Barzilay of MIT. I served as the program co-chair for BIRNDL 2016 held in Rutgers, New Jersey, USA and AIRS 2010 held in Taipei, Taiwan; and as the publicity chair for AIRS 2013. I have also organized the inaugural NLPIR4DL workshop.

I have also helped to organise the scientific community around the topic of scientific document summarization as part of the CL SciSumm Shared Tasks, first in its inaugural pilot in 2014, and in its second run in 2016. The corpus/dataset is freely available at the WING-NUS/scisumm-corpus repository on Github, as the source scientific documents are available through Creative Commons licensing.

I am an active member of the community, serving as a reviewer and program committee for a number of conferences in my active research areas. In digital libraries, I have reviewed for JCDL ('16, '15, '13, '12, '11, '09, '08, '07, '06 and '05), TPDL/ECDL ('12 and '10) and ICADL ('15, '12, '10, '07 and '03). In computational linguistics and natural language processing, I served as area chair for information extraction in ACL '08, and area chair for summarization in '12. For EMNLP '16, I will be an area chair for the Information Extraction, Information Retrieval and Question Answering area. I have reviewed for ACL ('14, '13, '12, '11, '09, '05 and '03), EACL ('12 and '08), EMNLP ('14, '13, '11, '08, '07, '06, '05), HLT-NAACL ('16, '15, '11, '09, '07 and '06), RANLP ('07 and '05), COLING ('10 and '04), INLG '04 and IJCNLP '04. I have also reviewed for information retrieval (SIGIR '16, '15, '10, '09 and '06). I have also reviewed as a specialist in human-computer interaction - IUI ('07 and '06); Document Engineering -- DocEng ('13 and '12); multimedia - CIVR '06; social media - ASONAM '15; for massive online open courses (Coursera's Partners Conference Research Track '16); and for general AI conferences (in the computational linguistics track) - IJCAI ('07 and '05), and for AAAI ('11).

I have also served as a reviewer for a number of specific workshops including ACL's R50 workshop ('12), AIRS ('13, '10, '06 and '05), BUCC ('10 and '09), BioNLP ('10), CAW ('09), CREDISLAS ('12), ESIRMT-HyTra ('12), MMIES ('08, '07 and '06), MWE ('10, '09), RDSRP ('12 and '11), WEAS ('12) and WIDM ('05, '04 and '03),

I have also been a one-off reviewer for a few other journals, such as ACM Transactions on Information Systems (TOIS), ACM Transactions on the Web (TWEB), Transactions on Asian Language Information Processing (now TALLIP), Journal of Artificial Intelligence Research (JAIR), Information Processing and Management (IPM), Transactions on Data and Knowledge Engineering (TDKE), and the International Journal of Information Technology (IJIT). I have also helped with reviewing articles in Journal of Computer Science and Technology, a China mainland journal.

I do a small amount of consulting work for industry as well. My team has collaborated with Mobilewalla, Crayondata, PatSnap, and Microsoft Research Asia in past work. I've acted as an external examiner for grant proposals in Malaysia and Hong Kong, and locally in Singapore for the Ministry of Education's Tier 2 grants. I have also been a doctoral thesis examiner for theses in New Zealand. I was previously a board member and auditor for the Singapore chapter of the Int'l Assoc. for Pattern Recognition (PREMIA).

I am a technical advisor to Wordster, Inc., makers of Mobilewalla.

• I am the Vice Dean for Undergraduate Studies, at our School of Computing, since 2023.
• I am a member of the NUS Graduate School for Integrative Sciences and Engineering (previously known as NGS) (since 2012) and am eligible to supervise students matricated into this programme.
• I previously served as an Assistant Dean for our Undergraduate Studies Division, from 2016-2022. Specifically, I managed the portfolio of student services related to undergraduate enhancements:
  • French Double Degree Programme (FDDP) with the French Grandes Écoles.
  • NUS Overseas Colleges (NOC).
  • Polytechnic Accreditation.
  • Awards and nominations for undergraduates.
  • Orbital Summer Hands-On Computing Programme.
  • Undergraduate Research Opportunity Programme (UROP).
  • von Neumann Programme (vNP).
  For general inquiries, please visit the undergraduate programme website or email the undergraduate office via socug@comp.nus.edu.sg.
• I was the Deputy Director of the Research Office of NUS ALSET, the Institute for Appplication of Learning Sciences and Education Technology, from 2018-2021. Specifically, I managed the portfolio of
  • Plan, coordinate and implement a coherent vision of impactful educational research and the application of learning sciences, focusing on tertiary students at NUS, in the form of research, technology and evaluation.
  • Oversee allocation of seed and research budgets on educational research of over 350K SGD.
  • Craft policy for research incentives, reporting structure and review processes.
  • Interface with stakeholders, including faculty, faculty development [NUS CDTL], and the NUS institutional review board.
  • Organized and chaired an international workshop on educational technology for the University (WESST 2017).
• I served as the Assistant Director of the Smart Systems Institute Institute (formerly the Interactive and Digital Media Institute) at NUS, from 2011 to 2018.
• I initiated and ran the School's Term Project Showcase (STePS) event, held at the end of the academic semesters for the first two iterations (2012-2013).
• I serve on the Graduate Studies Committee and on our Final (previously, "Honors") Year Project Committee from 2009-current and previously in 2006-2008.
• I was the assistant coordinator for the undergraduate bachelors programme on the (now-defunct) Communications and Media.
• I served on the University's committee investigating student's qualitative feedback in 2007, led by Prof. KP Mohanan.
• I served on the Executive Committee, as the representative for all associate professors (2012/2013), and earlier as the assistant professor representative (2004/2005)
• I served in the school's IOI/NOI committee, for years 2003-7.
• I started the new staff FAQ for SoC new staff, now defunct.