COM2-04-35
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JIN Chen

Assistant Professor

  • Ph.D. (Northwestern University)
  • M.Sc. (Northwestern University)
  • B.Sc. (Shanghai Jiao Tong University)

JIN, Chen is an assistant professor in the Department of Information Systems and Analytics at the National University of Singapore (NUS) School of Computing. Prior to joining NUS, Chen was a post-doctoral research fellow at the Wharton School, University of Pennsylvania. Chen earned his Ph.D. in Industrial Engineering and Management Science from Northwestern University. His research interests lie in the intersection of information systems and operations. His work focuses on online platforms and information products bundling.

RESEARCH INTERESTS

  • Online Platforms

  • Rating and Review Systems

  • Information System and Operation Interface

RESEARCH PROJECTS

RESEARCH GROUPS

TEACHING INNOVATIONS

SELECTED PUBLICATIONS

  • Managing Customer Search via Bundling (2022), Manufacturing & Service Operations Management, with A. Wu and Y.Chen
  • Right to Repair: Pricing, Welfare, and Environmental Implications (2022), Management Science, with L. Yang and C. Zhu
  • To Brush or Not to Brush: Product Rankings, Consumer Search, and Fake Orders (2022), Information Systems Research, with L.Yang and K. Hosanagar
  • Selling Multiple Units to Strategic Consumers (2021), Operations Research Letters, with A. Wu and Q. Liu

AWARDS & HONOURS

  • The 2018 CSAMSE Annual Conference Best Paper Award, Second Place

  • The 2019 Best Service Science Paper Award competition, Finalist

  • The 2019 Networks, Electronic Commerce and Telecommunications (NET) Institute Summer Research Grant

  • The 2021 INFORMS Service Science Best Student Paper Award, Finalist (awarded to student C. Zhu)

  • The 2022 POMS College of Supply Chain Management Student Paper Competition, Second Place (awarded to student C. Zhu)

MODULES TAUGHT

BT4212
Search Engine Optimization and Analytics
IS4303
IT-mediated financial solutions and platforms