COM2-04-35
651 66148

JIN Chen

Assistant Professor

  • B.Sc. (Shanghai Jiao Tong University, China)
  • M.Sc. (Northwestern University, U.S.)
  • Ph.D. (Northwestern University, U.S.)

JIN, Chen is an assistant professor in the Department of Information Systems and Analytics at the National University of Singapore (NUS) School of Computing. Prior to joining NUS, Chen was a post-doctoral research fellow at the Wharton School, University of Pennsylvania. Chen earned his Ph.D. in Industrial Engineering and Management Science from Northwestern University. His research interests lie in the intersection of information systems and operations. His work focuses on online platforms and information products bundling. Email: disjinc@nus.edu.sg

RESEARCH INTERESTS

  • Online Platforms

  • Rating and Review Systems

  • Information System and Operation Interface

RESEARCH PROJECTS

RESEARCH GROUPS

TEACHING INNOVATIONS

SELECTED PUBLICATIONS

  • Help and Haggle: Social Commerce Through Randomized, All-or-Nothing Discounts (2023), Management Science (Accepted) with L. Yang and Z. Shao
  • Managing Competition from Within and Outside: Using Strategic Inventory and Network Externality to Combat Copycats (2023), Manufacturing & Service Operations Management (Forthcoming), with A. Wu and Y.Chen
  • Designing Professional Services: Pricing and Priorities (2023), Production and Operations Management (Forthcoming), with A. Wu and S. Veeraraghavan
  • To Brush or Not to Brush: Product Rankings, Consumer Search, and Fake Orders (2023), Information Systems Research (Article in Advance), with L.Yang and K. Hosanagar
  • Right to Repair: Pricing, Welfare, and Environmental Implications (2023), Management Science 69(2):1017-1036, with L. Yang and C. Zhu
  • Research: The Unintended Consequences of Right-to-Repair Laws (2023), Harvard Business Review (Digital Article), with L. Yang and C. Zhu
  • Piracy and Bundling of Information Goods (2022), Journal of Management Information Systems 39(3): 906-933, with A. Wu and A. Lahiri
  • Managing Customer Search via Bundling (2022), Manufacturing & Service Operations Management 24(4):1906-1925, with A. Wu and Y.Chen
  • Selling Multiple Units to Strategic Consumers (2021), Operations Research Letters 49(2): 191-196, with A. Wu and Q. Liu

AWARDS & HONOURS

  • Winner, INFORMS Energy, Natural Resources, and the Environment Section (ENRE) Young Researcher Prize, 2022

  • Runner-up, INFORMS Conference on Information Systems and Technology (CIST) Best Paper Award, 2022

  • Finalist, INFORMS Service Science Best Cluster Paper Award, 2022

  • Finalist, INFORMS Technology, Innovation Management, and Entrepreneurship Section (TIMES) Best Working Paper Competition, 2022

  • Second Place, CSAMSE Best Paper Award, 2022

  • Second Place, Best Student Paper Competition, POMS College of Supply Chain Management 2022 (awarded to student Zhu, C. for an early version of the paper "Right to Repair")

  • Networks, Electronic Commerce and Telecommunications (NET) Institute Summer Research Grant, 2022

  • School of Computing Faculty Teaching Excellence Award, 2022

  • School of Computing Faculty Teaching Excellence Award, 2021

  • Finalist, INFORMS Service Science Best Student Paper Award, 2021 (awarded to student Zhu, C. for an early version of the paper "Right to Repair")

  • Networks, Electronic Commerce and Telecommunications (NET) Institute Summer Research Grant, 2019

  • Finalist, INFORMS Service Science Best Cluster Paper Award, 2019

  • Second Place, CSAMSE Best Paper Award, 2018

MODULES TAUGHT

BT4212
Search Engine Optimization and Analytics
IS4303
IT-mediated financial solutions and platforms