RESEARCH AREAS

RESEARCH INTERESTS

• Online Platforms

• Information System and Operation Interface

• Rating and Review Systems

RESEARCH PROJECTS

Information Structure Design and Social Learning when Facing Information Manipulation

Addressing the surge in fake information dissemination on e-commerce and social media platforms, the project aims to explore optimal information structures to combat issues such as fake orders, reviews, and misinformation.

• Digital Transformation, Platforms & Innovation, Computational Social Science

RESEARCH GROUPS

TEACHING INNOVATIONS

SELECTED PUBLICATIONS

• Wu, C., Jin, C. and Liu, Q., 2024. Bundling Variety, Usage, or Both? A Multi-Service Analysis of Pay-Per-Use and Subscription Pricing. Production and Operations Management. 33(10): 1979-1996
• Jiang, H., Jin, C. and Yang, L., 2024. Revisiting the First-Order Approach to Principal-Agent Problems. Accepted into the 25th ACM Conference on Economics and Computation, 2024 (EC '24)
• Yang, L., Jin, C. and Shao, Z., 2024. Help and Haggle: Social Commerce Through Randomized, All-or-Nothing Discounts. Management Science. 70(9): 6026-6044.
• Wu, C., Jin, C. and Chen, Y. J., 2024. Add-On Pricing: A Queueing Perspective. Production and Operations Management. 33(2): 550-565.
• Jin, C., Yang, L. and Hosanagar, K., 2023. To Brush or Not to Brush: Product Rankings, Consumer Search, and Fake Orders. Information Systems Research. 34(2): 532-552.
• Jin, C., Wu, C. and Chen, Y. J., 2023. Managing Competition from Within and Outside: Using Strategic Inventory and Network Externality to Combat Copycats. Manufacturing & Service Operations Management. 25(5): 1814-1834.
• Jin, C., Yang, L. and Zhu. C., 2023. Right to Repair: Pricing, Welfare, and Environmental Implications. Management Science. 69(2): 1017-1036.
• Yang, L., Jin, C. and Zhu, C., 2023. Research: The Unintended Consequences of Right-to-Repair Laws, Harvard Business Review (Digital Article)
• Wu, C., Jin, C. and Veeraraghavan, S., 2023. Designing Professional Services: Pricing and Priorities. Production and Operations Management. 32(8): 2578-2595.
• Jin, C., Wu, C. and Lahiri, A., 2022. Piracy and Bundling of Information Goods. Journal of Management Information Systems. 39(3): 906-933.
• Wu, C., Jin, C. and Chen, Y. J., 2022. Managing Customer Search via Bundling. Manufacturing & Service Operations Management. 24(4): 1906-1925.
• Jin, C., Liu, Q. and Wu, C., 2021. Selling Multiple Units to Strategic Consumers. Operations Research Letters. 49(2): 191-196.

AWARDS & HONOURS

• Finalist, MSOM Service Management SIG Best Paper Award (Best Published Paper on Service Management), 2024

• Outstanding Paper Award of the 18th International Conference on Operations and Supply Chain Management, 2024

• Nomination, NUS Young Researcher Award, 2024

• Nomination, NUS Young Researcher Award, 2023

• Nomination, NUS Young Researcher Award, 2022

• Nomination, Young Scientist Award, Singapore National Academy of Science, 2023

• School of Computing Faculty Teaching Excellence Award, 2023 (Honour Roll)

• School of Computing Faculty Teaching Excellence Award, 2022

• School of Computing Faculty Teaching Excellence Award, 2021

• Winner, INFORMS Energy, Natural Resources, and the Environment Section (ENRE) Young Researcher Prize, 2022

• Runner-up, INFORMS Conference on Information Systems and Technology (CIST) Best Paper Award (3 out of 257 submissions), 2022

• Finalist, INFORMS Service Science Best Cluster Paper Award, 2022

• Finalist, INFORMS Technology, Innovation Management, and Entrepreneurship Section (TIMES) Best Working Paper Competition, 2022

• Second Place, International Conference of the Chinese Scholars Association for Management Science and Engineering (CSAMSE) Best Paper Award, 2022

• Second Place, Best Student Paper Competition, POMS College of Supply Chain Management 2022 (awarded to student Zhu, C. for an early version of the paper "Right to Repair")

• NYU Networks, Electronic Commerce and Telecommunications (NET) Institute Summer Research Grant, 2022

• Finalist, INFORMS Service Science Best Student Paper Award, 2021 (awarded to student Zhu, C. for an early version of the paper "Right to Repair")

• NYU Networks, Electronic Commerce and Telecommunications (NET) Institute Summer Research Grant, 2019

• Finalist, INFORMS Service Science Best Cluster Paper Award, 2019

• Second Place, International Conference of the Chinese Scholars Association for Management Science and Engineering (CSAMSE) Best Paper Award, 2018

COURSES TAUGHT