

JIN Chen
Assistant Professor- Ph.D. (Northwestern University)
- M.Sc. (Northwestern University)
- B.Sc. (Shanghai Jiao Tong University)
JIN, Chen is an assistant professor in the Department of Information Systems and Analytics at the National University of Singapore (NUS) School of Computing. Prior to joining NUS, Chen was a post-doctoral research fellow at the Wharton School, University of Pennsylvania. Chen earned his Ph.D. in Industrial Engineering and Management Science from Northwestern University. His research interests lie in the intersection of information systems and operations. His work focuses on online platforms and information products bundling.
RESEARCH AREAS
RESEARCH INTERESTS
Online Platforms
Rating and Review Systems
Information System and Operation Interface
RESEARCH PROJECTS
RESEARCH GROUPS
TEACHING INNOVATIONS
SELECTED PUBLICATIONS
- Managing Customer Search via Bundling (2022), Manufacturing & Service Operations Management, with A. Wu and Y.Chen
- Right to Repair: Pricing, Welfare, and Environmental Implications (2022), Management Science, with L. Yang and C. Zhu
- To Brush or Not to Brush: Product Rankings, Consumer Search, and Fake Orders (2022), Information Systems Research, with L.Yang and K. Hosanagar
- Selling Multiple Units to Strategic Consumers (2021), Operations Research Letters, with A. Wu and Q. Liu
AWARDS & HONOURS
The 2018 CSAMSE Annual Conference Best Paper Award
The 2019 Best Service Science Paper Award competition, Finalist
The 2021 INFORMS Service Science Best Student Paper Award, Finalist (awarded to student C. Zhu)
The 2022 POMS College of Supply Chain Management Student Paper Competition, Second Place (awarded to student C. Zhu)
MODULES TAUGHT