JIN Chen

Assistant Professor
Ph.D. (Northwestern University)
M.Sc. (Northwestern University)
B.Sc. (Shanghai Jiao Tong University)
651 66148

Research Areas

  • Digital Transformation, Platforms & Innovation
  • FinTech

Research Interests

  • Online Platforms
  • Rating and Review Systems
  • Information System and Operation Interface


JIN, Chen is an assistant professor in the Department of Information Systems and Analytics at the National University of Singapore (NUS). Prior to joining NUS, Chen was a post-doctoral research fellow at the Wharton School, University of Pennsylvanian. Chen earned his Ph.D. in Industrial Engineering and Management Science from Northwestern University. His research interests lie in the intersection of information systems and operations. His work focuses on online platforms, information products bundling

Current Projects

  • Faking orders on e-commerce platforms
  • Impact of "Right to Repair" act on consumer, firm and e-waste

Selected Publications

Awards & Honours

  • The 2018 CSAMSE Annual Conference Best Paper Award
  • The 2019 Best Service Science Paper Award competition, Finalist

Teaching (2021/2022)

  • IS4303: IT-mediated financial solutions and platforms
  • BT4212: Search Engine Optimization and Analytics
  • IS 4303 IT-mediated financial solutions and platforms