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Short Course

Data Gathering and Requirements Discovery to Formulate Recommendations for User Experience Solutions

Course ScheduleDuration (days)Mode of DeliveryTGS Reference Number
13 and 14 March 2026 | 9 am - 5.30 pm2Classroom LearningTGS-2025056471

Course Overview

Data gathering and requirements discovery describes the work of a UX Designer to identify, understand and expand on the requirements of the stakeholders, survey the marketplace for current practices that best approximate the requirements so as to uncover gaps in needs fulfilment, and create recommendations to address the gaps, all within the political, social, economic and technological constraints. This course teaches the above that encompasses such tasks.

Course Objectives

The course provides the participant with the knowledge and skills to:

  • Perform the various techniques in Requirements Discovery. They include: Analysis of Stakeholders, Evaluation of Claims of current practice, as well as the broader practices of Contextual Inquiry.
  • Generate UX recommendations based on processes, policies, and people via the creation of Personas, Problem Scenarios and Use Case Definitions.
  • Package and present the UX recommendations within the political, social, economic, and technological constraints.

Who Should Attend

UX Designer

Prerequisites

Must have taken and passed

  • “Introduction to UXD” course and
  • “Designing for Experiences by crafting appropriate Cognitive, Social and Motional Events” course or
  • 1-year of experience in Service/System Design and/or customer/client-facing roles.
  • Good English proficiency.
  • Has an understanding of UX Design is, as well as the the role of a UX Designer in the system development life cycle, including the skillsets a UX Designer must have to perform UX Design.
  • Understands how cognition, attention, memory and mental models are important for UX Design
  • Understands how Perception, Emotion and Sensation make up an Experience, and what can be done to influence the sentiments produced by such experiences.
  • Is able to design appropriate Cognitive, Social, and Emotional interactions to achieve the intended effects of influencing Experience.
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This programme is part of

  • Professional Certificate in User Experience Design

    • Funding Available

  • SkillsFuture Funding
  • Enhanced Training Support
  • SkillsFuture Credit
  • SFEC
  • PSEA

    • Instructors


    A/Prof Wadhwa Bimlesh

    A/Prof Wadhwa Bimlesh

    A/Prof Wadhwa Bimlesh is an Associate Professor in the Department of Computer Science and Assistant Dean (Student Life) of the School of Computing at the National University of Singapore (NUS). She received her Ph.D. degree (1990) in Computer Science (Software Metrics) from University of Delhi, India. She also holds an M.Tech. (2000) degree in Software Engineering from National University of Singapore, an M.Sc. degree (1985) in Physics from University of Delhi, and a B.Sc. (Honours) degree (1983) in Physics from University of Delhi. Dr Wadhwa’s research and teaching interests include software engineering, interaction design, information visualization and computing education. In her teaching engagements, A/Prof Wadhwa has supervised many undergraduate and post-graduate students in the NUS School of Computing. She has developed, coordinated and taught several courses in the areas of software engineering and human computer interaction e.g. object oriented analysis and design, software engineering principles and patterns, software system design, interaction design, and information visualization. In her recent research work, A/Prof Wadhwa has worked on gender issues in human-computer interaction, user modelling and evaluation of health applications and in improving quality of software design models. Her research has been presented in major conferences such as the FSE Foundations of Software Engineering, Workshop at ICSE International Conference on Software Engineering, and CHI Conference on Human Computer Interaction. A/Prof Wadhwa has also contributed book chapters to volumes including Wiley Handbook for Human-Computer Interaction and Springer’s Informatics and Communication Technologies for Societal Development. A/Prof Wadhwa is the initiator and leader of the Code for Community programme, an initiative by NUS School of Computing to bring computing education to underserved communities. She has been very active in organising and judging many national and international competitions and hackathons including CodeXtreme, NUS Data Science Challenge, Singapore Science and Engineering Fair(SSEF), and Intel International Science and Engineering Fair. A/Prof Wadhwa is also an active member of MakerLab at School of Computing, a Faculty representative at Student Chapter of Singapore Computer Society, and advisor to Computing Club, at NUS School of Computing.

    Course Fees


    Singapore Citizens Singapore PRs Enhanced Training Support for SMEs International Participants
    39 years old
    or younger    		 40 years old
    or older
    Full Course Fee S$1,900.00 S$1,900.00 S$1,900.00 S$1,900.00 S$1,900.00
    9% GST on Full Course Fee S$171.00 S$171.00 S$171.00 S$171.00 S$171.00
    SSG Funding S$950.00 S$950.00 S$950.00 S$950.00 -
    Additional Funding if Eligible under Various Schemes - S$380.00 - S$380.00 -
    Total Nett Course Fee Payable, including GST S$1,121.00 S$741.00 S$1,121.00 S$741.00 S$2,071.00
    1. Total nett course fee payable, including GST, after additional funding from various funding schemes.
    2. Participants must fulfill at least 75% attendance and pass all assessment components to be eligible for SSG funding.
    3. The applicable funding is for Singaporeans and Singapore PRs. This is subject to change and in accordance with SSG funding guidelines as of course commencement.