System Dynamics and Digital Business Modelling

Short Course

Course Schedule	Duration (days)	Mode of Delivery	TGS Reference Number
To be advised	2	Classroom Learning	TGS-2025057677
To be advised	2	Synchronous e-Learning	TGS-2025057676

Course Overview

Managing a sustainable and profitable business requires you to develop deep understanding of the dynamics among key components of business, e.g., marketing and sales, HR resource strategy and management, supply chain operations and resources optimisation and implement the appropriate strategies in a timely fashion. This course will provide the basic foundation to equip leaders and managers with systems thinking and system dynamics skill sets that are critical in uncovering deep and counterintuitive insights into the dynamics management of a profitable business model. As advocated by SkillsFuture’s skills for the future digital economy report, these systems thinking and system dynamics skills are essential future-ready skills for the digital economy that will help businesses thrive in an ever dynamics and complex business environment.

Course Objectives

At the end of the programme, participants are expected to be able to:
(1) Describe and apply systems thinking and system dynamics in modelling a business model
(2) Explain how the use of systems thinking and system dynamics can help leaders develop deep and counterintuitive insights and make better decisions in managing their dynamics business model.
(3) Describe and apply the process of systems and system dynamics modelling effectively
(4) Use simulation tools such as loopy and vensim to model common dynamics problems of a digital business model

Who Should Attend

Executives and Managers in Business Development, Strategic Planning, Operations

Prerequisites

Minimum Diploma

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This programme is part of

Professional Certificate in Digital Leadership

Funding Available

Enhanced Training Support

SFEC

UTAP

PSEA

Testimonials

Very glad that I attended this course. Impressed with Jenson’s teaching techniques and knowledge transfer. More organisations should be aware that this course can help them create higher productivity and improve their bottom line.

Ang Siew Geok

Well curated and delivered programme. Energetic and passionate trainer with clear and in-depth sharing.

Seah Yong Kiat Peter

Instructors

Dr Jenson Goh

Dr Jenson is sought after by companies around the world for business and IT consultancy particularly for his insights on business excellence, systems thinking, design thinking and organisational learning. He was awarded the prestigious Business Excellence Green Jacket Assessor by Enterprise SG. He is an expert certified in Lean Six Sigma Black Belt, Associate Certified Coach by ICF and Professional Coach by SMU, WSQ Advanced Certification in Learning and Performance, LEGO® SERIOUS PLAY®, LEGO® Six Bricks and Playbox facilitator. Dr. Jenson was the former Chief Information & Learning Officer of a public listed company worth $1B operating in Philippines, Thailand, Singapore, and the UK. He led the IT function and was also responsible for designing and implementing group-wide learning strategies and programs to cultivate systems thinking based learning culture in the organisation. Dr. Jenson dedicated more than 2 decades of his career with the National University of Singapore, where he earned his PhD in Information Systems, researching into ways an organisation can strategically renew itself through IT innovation towards social, environmental, and economic sustainability. In his last role in NUS, he was Director of Studies with Residential College 4 where he designed transformative programme to develop students into proficient system thinkers and in the application of innovative teaching methods to drive learning. Prior to that, as the Chief Enterprise Architect/Senior Manager, he led many strategic and mission critical IT initiatives to support the University’s teaching, research, and administration. His work in the University has won more than 20 international and national awards in innovation, quality, case writing and teaching. Dr. Jenson volunteers passionately in numerous organisations, for example he is the President of Asia Pacific Coordinating Policy Council of System Dynamics Society, co-opted executive member of Tech Talent Assembly, Chairman of Singapore My Home SG75 Competition and board member of Casa Raudha Woman Home to name a few. Most of all, he served his country as the Head, Manpower and Logistics (NS) in the Singapore Police Force and held the rank of Superintendent, one of the highest accolades given to National Servicemen, and was responsible for the operational readiness of 1,600 NSmen for more than 10 years. For his dedication, he received multiple awards from the Commissioner of Police and Division Commander including the most prestigious Home Team NS man of the year award in 2018.

Course Fees

	Singapore Citizens		Singapore PRs	Enhanced Training Support for SMEs	International Participants
	39 years old or younger	40 years old or older	Singapore PRs	Enhanced Training Support for SMEs	International Participants
Full Course Fee	S$1,900.00	S$1,900.00	S$1,900.00	S$1,900.00	S$1,900.00
9% GST on Full Course Fee	S$171.00	S$171.00	S$171.00	S$171.00	S$171.00
SSG Funding	S$950.00	S$950.00	S$950.00	S$950.00	-
Additional Funding if Eligible under Various Schemes	-	S$380.00	-	S$380.00	-
Total Nett Course Fee Payable, including GST	S$1,121.00	S$741.00	S$1,121.00	S$741.00	S$2,071.00

Total nett course fee payable, including GST, after additional funding from various funding schemes.
Participants must fulfill at least 75% attendance and pass all assessment components to be eligible for SSG funding.
The applicable funding is for Singaporeans and Singapore PRs. This is subject to change and in accordance with SSG funding guidelines as of course commencement.