Deputy Head, Department Of Information Systems and Analytics

Ph.D. (National University of Singapore)
B.Tech. (Indian Institute of Technology, Delhi)
651 64865

Research Areas

  • Data Science & Business Analytics
  • Digital Innovation in the Service Economy
  • Healthcare Informatics
  • IS Development & Management
  • Social Media & Digital Business

Research Interests

  • Online Communities And Digital Collaboration
  • It Assimilation And Innovation In Service Sectors (E.G.
  • Government
  • Healthcare)


Atreyi Kankanhalli is Professor and Deputy Head (Research and Administration) in the Dept. of Information Systems and Analytics, School of Computing at the National University of Singapore (NUS). She has also served as Assistant Dean (Research) and Assistant Dean (Undergraduate Studies) at the School of Computing. She is the Coordinator of the Service Systems Innovation Research Laboratory at NUS. She obtained her B. Tech. from the Indian Institute of Technology (IIT) Delhi, M.S. from RPI, New York, and Ph.D. from NUS. She has had visiting stints at the London School of Economics, University of California Berkeley, and the Indian Institute of Science, Bangalore. Prior to joining NUS, she has considerable experience in industrial R&D. She has consulted for several organizations including World Bank and Bosch SEA. Professor Kankanhalli conducts research in the areas of online communities and digital collaboration, and IT assimilation and innovation in service sectors (e.g., eGovernment, Healthcare) with a range of organizations sponsored by government and industry grants. Her work has appeared in premium journals such as MIS Quarterly, Information Systems Research, Journal of Management Information Systems, ACM Transactions on Management Information Systems, IEEE Transactions on Engineering Management, IEEE Transactions on Professional Communication, Journal of AIS, Journal of the American Society for Information Science and Technology, International Journal of Human Computer Studies, Communications of the ACM, and Decision Support Systems. Her research has been presented at leading conferences including ICIS, Academy of Management Meeting, HICSS, and WITS. She has over 150 publications which have been highly cited ( Professor Kankanhalli regularly serves on program committees and chairs tracks for conferences such as ICIS, AoM, ICEGOV, PACIS, and ICKM. She serves on the editorial boards of prestigious journals including Information Systems Research (Associate Editor), MIS Quarterly (ex-Associate Editor), Journal of AIS (Senior Editor), IEEE Transactions on Engineering Management, Government Information Quarterly, and Information and Management (Associate Editor), among others. She serves as Program Chair for ICEGOV 2018, PACIS 2015, and BDAH 2014. She has been invited to serve on the ICKM and SSME Councils. She has also served on the AIS finance committee and the OCIS executive committee as international representative at large. Professor Kankanhalli has taught courses on a range of information systems (IS) topics such as quantitative methods, information organization, electronic government, health informatics, information security policy, and service systems among others. She has been invited to speak at local and international forums. Apart from conducting executive education, she has been involved in writing teaching materials such as training cases and a textbook. Professor Kankanhalli was awarded the President's Graduate Fellowship, Dean's Graduate Award, and Infocomm Development Authority Gold Medal at NUS. She is also the winner of the ACM-SIGMIS Best Doctoral Dissertation award and runner-up for the MISQ Reviewer of the Year award. She is a recipient of the IBM Faculty Award and the IBM Smarter Planet Industry Skills Innovation Award. She has received several best paper awards. She has been listed among the leading IS researchers globally (

Current Projects

  • Wellness, Ageing, Serious Games and Healthcare Communities
  • Knowledge Flow and Innovation

Selected Publications

  • Senior editor

    • Journal of the Association for Information Systems [2015 ~ present]
  • Associate editor

    • Information Systems Research [2013 ~ 2016]
    • MIS Quarterly [2009 ~ 2012]
    • Information and Management [2011 ~ present]
  • Editorial board member

    • IEEE Transactions on Engineering Management [2009 ~ present]
    • Government Information Quarterly [2015 ~ present]
    • International Journal of Knowledge Management [2005 ~ present]
    • Journal of Information and Knowledge Management [2005 ~ present]
  • Program Chair

    • International  Conference on Theory and Practice of Electronic Governance (ICEGOV), 2018
    • Pacific-Asia Conference on Information Systems (PACIS) 2015
    • International Conference on Big Data and Analytics in Healthcare (BDAH) 2014
  • Track Chair

    • International Conference on Information Systems (ICIS) [2015-2017, 2013, 2010-2011]
    • Pacific-Asia Conference on Information Systems (PACIS) [2016, 2014-2011, 2009, 2006]  
    • International Conference on Digital Government Research [2016,2017]

Awards & Honours

  • Most Frequent Appearing Authors in the Three Elite IS Journals
  • Best Reviewer Award ICEGOV
  • Best Paper Award, International Journal of e-Collaboration
  • IBM Faculty Award
  • IBM Smarter Planet Industry Skills Innovation Award
  • Best Paper Award, PACIS
  • Fast Breaking Paper in the field of Economics and Business, Thomson ESI
  • Runner-up for the MISQ Reviewer of the Year award
  • ACM-SIGMIS Best Doctoral Dissertation Award
  • Infocomm Development Authority Gold Medal
  • President's Graduate Fellowship, NUS
  • Dean's Graduate Award, NUS
  • ICIS Doctoral Consortium Participant

Teaching (Year 2017/2018, Sem 2)

  • IS4250: Healthcare It And Analytics